Managing without Profit: The Art of Managing Third-Sector Organizations

Managing without Profit: The Art of Managing Third-Sector Organizations

by Mike Hudson

Paperback(2ND)

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Product Details

ISBN-13: 9780140269536
Publisher: Penguin Group (USA)
Publication date: 05/01/1999
Edition description: 2ND
Pages: 416
Product dimensions: 5.11(w) x 7.83(h) x 0.85(d)

Table of Contents

Foreword ix
Acknowledgements xiii
Introduction xv
The Undiscovered Sector
1(22)
A Historical Perspective
1(7)
Boundaries of the Sector
8(5)
The Sector is Significant and Growing
13(2)
Managing Third-sector Organizations
15(8)
Choosing an Appropriate Institutional Structure
23(16)
The Meaning of Institutional Structure
23(1)
The Options for Institutional Structures
24(7)
The Special Circumstances of International Organizations
31(1)
Governing Different Structures
32(4)
Different Arrangements for Choosing Board Members
36(3)
Concepts for Creating Boards that Govern
39(27)
Boards Have Special Functions
39(2)
Distinguishing Governance from Management
41(3)
The Life Cycle of Boards
44(3)
Key Roles of an Effective Board
47(7)
Committees Do Board Work
54(12)
Making Boards Govern
66(27)
Strong Boards are Essential
66(1)
Forces Driving Boards into Ineffectiveness
67(2)
Attracting and Developing Board Members
69(8)
The Special Role of the Chair
77(3)
Increasing Board Effectiveness
80(9)
Increasing Committee Effectiveness
89(4)
Strengthening Strategic Management
93(19)
The Strategic Management Process
93(4)
Choosing Where to Start
97(2)
The Concepts of Vision, Mission and Values
99(6)
Creating and Refreshing Visions and Missions
105(7)
Establishing Overall Objectives and Strategies
112(45)
The Need for Objectives and Strategies
112(1)
The Hierarchy of Objectives
113(7)
Clarifying Strategic Objectives
120(3)
Strategy Evolves
123(2)
Strategic Reviews, Positions and Choices
125(11)
Developing Strategic Plans
136(12)
Common Strategic Dilemmas
148(9)
Service Strategies and Operational Plans
157(14)
Defining Services and Campaigns
157(3)
Developing Service Strategies
160(4)
Operational Plans
164(7)
Managing Strategic Performance
171(34)
Stakeholders Need Measurable Results
171(2)
Concepts behind Performance Management
173(3)
Performance Indicators
176(5)
Strengthening Performance-Management Systems
181(5)
Benchmarking Catalyses Performance Improvements
186(4)
Continuous Improvement Through Quality Management
190(5)
Ensuring Financial Information Supports Management
195(10)
Creating Flexible Management Structures
205(28)
Change by Continuous Adjustment
205(2)
Options for Structuring Management
207(7)
Design Dilemmas
214(4)
Implementing Changes to the Structure
218(7)
Strengthening Cross-departmental Working
225(8)
Managing Change
233(39)
Managing Change is an Essential Skill
233(2)
Introduction to Organization Culture
235(3)
Change Management Concepts
238(6)
Characteristics of Change Processes
244(2)
The Stages of a Change Management Initiative
246(21)
Skills of the Change Management Leader
267(5)
Leading, Directing and Managing
272(31)
Management Jobs are Different
272(1)
Special Characteristics of the Chief Executive's Job
273(4)
Structuring the Chief Executive's Work
277(7)
Chief Executives Provide Leadership
284(7)
Divisional Directors Direct
291(5)
Managers Must Manage
296(7)
Managing People
303(25)
Developing People is an Art
303(1)
Managing Your Boss
303(4)
Getting Performance from Teams
307(12)
Delegating Work and Empowering People
319(9)
Creating a Learning Organization
328(27)
Encouraging Learning Throughout the Organization
328(2)
Developing Individuals
330(5)
Promoting Learning Through One-to-Ones and Performance Review
335(9)
Encouraging Coaching, Mentoring and Shadowing
344(4)
Encouraging Teams to Learn
348(3)
Ensnaring Organization-wide Learning
351(4)
Managing Different Types of Organization
355(28)
Organization Life Cycles
355(4)
Classifying Organizations
359(7)
Putting the Classifications Together
366(2)
Managing Service-providing Organizations
368(6)
Managing Mutual-support Organizations
374(4)
Managing Campaigning Organizations
378(5)
A Glimpse into the Future
383(8)
Appendix: Compass Partnership 391(1)
Further Reading 392(11)
Index 403

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