Pub. Date:
Taylor & Francis
Manual of Travel Agency Practice / Edition 3

Manual of Travel Agency Practice / Edition 3

by Jane Archer, Gwenda Syratt


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Product Details

ISBN-13: 9781138136243
Publisher: Taylor & Francis
Publication date: 01/29/2016
Pages: 242
Product dimensions: 7.44(w) x 9.66(h) x (d)

About the Author

Gwenda Syratt's authority to write this manual comes from a lifetime of experience in the travel industry, and by many qualifications. She has worked for major travel agencies both at home and abroad, and has also been highly active in education, lecturing on travel and tourism and not least by personal travel experience.

Table of Contents

Foreword; Preface; Acknowledgments;Introduction; Package and group tours; Short breaks, special inerest holidays, theme parks, holiday centres, accomodation and theatre reservations; Coaching and incoming tourism; Cruising; Car rental; Ferry services and railways; Airlines; Technology; The internet; Insurance; Finance; Skills; Handling complaints; Solutions to exercises; Glossary; Index

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