Verbal abuse is like any other poison. It can wreck you business. It can ruin your personal life. And when it goes on day after day it can destroy both your physical and your emotional health.
That's the bad news. But there is also good news! The good news is that you don't have to put up with verbal abuse in and aspect of your life. In this audio program, Suzette Haden Elgin tells you how to:
- Create a language environment in which verbal abuse almost never happens�
- Easily defuse verbal attacks when you encounter them, so that they cannot even be completed�
- Deal effectively and efficiently with the very rare verbal attack that cannot be avoided, with no loss of face on either side of the confrontation�
- Take complete control of your language behavior, both spoken and written, so that you will never again be at a loss for words�
Welcome to Mastering the Gentle Art of Verbal Self-Defense!
|Product dimensions:||10.24(w) x 11.42(h) x (d)|