The Measurement and Development of Empathy in Nursing

The Measurement and Development of Empathy in Nursing

by William Reynolds
The Measurement and Development of Empathy in Nursing

The Measurement and Development of Empathy in Nursing

by William Reynolds

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Overview

This title was first published in 2000: Empathy is known to be crucial to helping relationships, but professional helpers, including nurses, do not normally display much empathy as it has not been measured in clients' terms and accordingly taught. This text examines a study in which a client-centred empathy scale was developed - the client-centred measure of empathy was found to be reliable and valid and a course designed to teach nurses to offer empathy in clients' terms was effective. The findings of the study have implications for the future design of nurse eduction and the goals of the health service.


Product Details

ISBN-13: 9781138724358
Publisher: Taylor & Francis
Publication date: 01/16/2019
Series: Routledge Revivals
Pages: 214
Product dimensions: 6.00(w) x 8.62(h) x (d)

Table of Contents

List of Tables vii

List of Figures xi

Foreword xii

Preface xiv

Acknowledgements xv

1 Empathy is crucial to helping 1

2 The problem: Professional helpers, including nurses, do not normally display much empathy 14

3 Analysis: Empathy has not been measured in clients' terms and accordingly taught 27

4 Solution, Part 1: A reliable and valid client- centred empathy scale has now been developed 44

5 Solution, Part 2: Using this scale, a course has been developed which does help nurses to show empathy 74

6 Summary and implications: Such a course may help others to learn as well 113

Bibliography 131

Appendices 1 The empathy scale and users' guide 144

2 The internal reliability of items on the empathy scale (Cronbach's Alpha) 156

3 The internal discriminations of the empathy scale (phi coefficient) 157

4 Pre- and post-course interview schedules 158

5 Evaluation of the circumstances occurring during counselling interviews in the clinical area 161

6 Rationale for questions on the interview and survey method 163

7 Nurses' attitudes to education 167

8 Effective and ineffective course components 174

9 Barriers to empathic behaviour in nurses' clinical environments 179

10 Content of the self-directed study pack 196

11 The initial activity in the self-directed study pack 197

Index 198

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