This book shows trainers how to create building blocks, construct the right linkages, and measure the impact of training programs from the first step (Level 1 – reaction) to the final destination (Level 5 – ROI). Including a new ground-breaking Level 6 exploring training sustainability, this is a must-read for HR professionals.
|Publisher:||Palgrave Macmillan US|
|Product dimensions:||5.90(w) x 9.30(h) x 1.00(d)|
About the Author
Dr. Paul Leone is an organizational psychologist and consultant with over 14 years of experience conducting ROI impact studies and delivering bottom-line training results for some of the top Fortune 100 organizations in the world. He is most known for developing a new Level 6 – Transfer Climate - to add to the traditional 5 levels of training evaluation. After working with American Express for 8 years, he founded MeasureUp Consulting, a firm dedicated to measuring, maximizing, and reporting the true business impact and ROI of employee development initiatives. He is currently working with Verizon as a Senior Consultant to help their innovative and transformative L&D team define the ROI of their most critical training initiatives. Paul received his Doctorate in Industrial & Organizational Psychology from the California School of Professional Psychology in San Diego and his Masters from Baruch College in New York City. He is a contributing member of over 12 professional organizations in the field of I/O Psychology and Organizational Development. When he's not working, he's writing, oil-painting, and spending time with his family. Paul lives with his wife and their two young sons in Whitestone, NY.
Table of ContentsForeword – Why Measure? Introduction – Bridging The Gap Between Training And Business Results 1. Did They Like It? 2. Did They Learn Anything? 3. Are They Doing Anything Different? 4. Did It Impact The Business? 5. Was It Worth It? 6. How Do We Maximize Impact? Summary Conclusion Case Study 1 Case Study 2