ISBN-10:
0721687466
ISBN-13:
9780721687469
Pub. Date:
09/01/2002
Publisher:
Elsevier Health Sciences
Medical Office Administration / Edition 1

Medical Office Administration / Edition 1

by Brenda A. Potter BS, CPC-I, CPC

Hardcover

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Product Details

ISBN-13: 9780721687469
Publisher: Elsevier Health Sciences
Publication date: 09/01/2002
Edition description: Older Edition
Pages: 512

Table of Contents

Unit 1 Working in the Health Care Environment
Chapter 1 The Career of a Medical Administrative Assistant
Chapter 2 The Health Care Team
Chapter 3 Medical Law
Chapter 4 Medical Ethics

Unit 2 Interacting with Patients
Chapter 5 The Diverse Community of Patients
Chapter 6 Interpersonal Communications
Chapter 7 Appointment Scheduling
Chapter 8 Patient Reception and Registration

Unit 3 Providing Patient Services
Chapter 9 Health Information Management
Chapter 10 Medical Billing
Chapter 11 Health Insurance

Unit 4 Directing the Activities of the Medical Office
Chapter 12 Business Operations of the Medical Office
Chapter 13 Financial Management
Chapter 14 Human Resource Management

Unit 5 Preparing for Your Career
Chapter 15 Job Search Essentials

Appendices
I Answers to Checkpoint Questions
II Procedure Competency Checklists
III Instructions for Lytec Medical 2001 software
IV Table of Medical Abbreviations

Glossary
Index

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