Microbiology: An Introduction / Edition 11

Microbiology: An Introduction / Edition 11

ISBN-10:
0321733606
ISBN-13:
9780321733603
Pub. Date:
01/10/2012
Publisher:
Benjamin Cummings
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Microbiology: An Introduction 3.3 out of 5 based on 0 ratings. 8 reviews.
Anonymous More than 1 year ago
This book is a three-hole punched unbound book. This detail should be available. I would have liked to make a choice. I don't like the unbound book. I have to buy a binder to keep it together and the wear and tear will be much more than if the book were bound. There's also the risk of losing pages.
Anonymous More than 1 year ago
I WAS LIED TO AND CHARGED FOR THE BUY OUT FEE! When it came time to return my rental book, I followed all instructions and I had it dropped off at the nearest UPS location a week prior to the deadline. I received an email a couple weeks later stating that i was charged for an extension fee of 15$. When I attempted to track the book all it said was that the label was made, it was never scanned anywhere by the UPS. I went back to the UPS location, they looked for the package and weren't able to find it. I called customer service explaining to them the situation that the book was lost in transit and the representative LIED TO ME! she reassured me that I was NOT going to get charged the buy out fee and that she was going to refer my case to the upper management to take care of it. She told me to expect a confirmation email within 48 hours. Of course, i never received an email and when i called back to confirm the current representative said that she does not see anything about my case being referred to upper management and she doesn't see anything about attempting to resolve the buy out situation. All she sees under my order number from the previous representative was that I called regarding the extension fee I was charged. I was charged with a buy out fee of 100$. I have done everything to try and find the book and overall I HATE barnes and noble with a passion, I HATE the customer service representatives EVEN MORE! THEY ARE LIARS AND HAVE NO CLUE WHAT THEY ARE TALKING ABOUT!
Anonymous More than 1 year ago
Index not available yet still charging the competitive notes exported to word page numbers  not accurate I dont know who is at fault but someone needs to do better
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mamaw52 More than 1 year ago
I would gladly reccomend ordering again and again!
Anonymous More than 1 year ago