Alex Lewis has a mixed background in telecommunications, IT, and consulting with more than 15 years experience. Alex has worked with a wide range of environments from small organizations to large enterprises requiring complex or custom communications solutions. Alex is a strong believer in the power of business and technology alignment using technological solutions to reduce costs and drive revenue. Including titles on Active Directory and Exchange, this is the seventh book that Alex has participated in writing. He currently is a principal consultant at Convergent Computing in Oakland, California and leads its Unified Communications practice. He loves a challenge and brings a wealth of experience to each new engagement.
Andrew Abbate is a 17-year veteran of consulting and IT and has a wealth of practical knowledge about communications, collaboration, and security. Andrew has helped some of the largest and most complex environments in North America improve their capability to quickly and securely communicate and collaborate with internal and external resources. In addition to his Lync and OCS background, Andrew has written several other books covering topics such as Exchange, Active Directory, and information security. Andrew currently enjoys the position of principal consultant and partner at Convergent Computing where he continues to consult with both large and small clients to help
improve their IT practices.
Tom Pacyk, MCITP, MCSE, is a senior systems engineer specializing in Lync, OCS, and Exchange projects while working at ExtraTeam in the Bay Area, CA. Tom began his career as a systems administrator and has moved into working as a consultant for the last five years where he designs and implements collaboration solutions for large and small customers. His work began with the original Exchange 2000 instant messaging service and he has been involved with implementations of every version of the product since then and now with Lync Server 2010. Outside of work, Tom runs a blog related to Microsoft Lync and Exchange topics.