Features Have questions about formatting a Word document? Get the answers in Chapter 6 Ready to learn how to use functions and formulas in Excel? Turn to Chapter 11 Want to jazz up your PowerPoint presentation with special effects? Learn how in Chapter 17 Want to get the most out of the e-mail features in Outlook? Go to Chapter 20 Need to organize your information in an Access database? Learn how in Chapter 23 Want to learn how to dictate text directly into an office document? Find out in Chapter 27 Author Bio Diane Koers Diane Koers owns and operates All Business Service, a software training and consulting business formed in 1988 that services the central Indiana area. Her area of expertise has long been in the word-processing, spreadsheet and graphics area of computing as well as providing training and support for Peachtree Accounting Software. Diane's authoring experience includes twenty other books on topics such as PC Security, Microsoft Windows, Microsoft Office, Microsoft Works, WordPerfect, Paint Shop Pro, Lotus SmartSuite, Quicken, Microsoft Money and Peachtree Accounting, many of which have been translated into other languages such as Dutch, Bulgarian and Spanish. She has also developed and written numerous training manuals for her clients. Diane resides in Indianapolis, IN.