Mike Meyers' A+ Guide to Managing and Troubleshooting PCs, Second Edition / Edition 2

Mike Meyers' A+ Guide to Managing and Troubleshooting PCs, Second Edition / Edition 2

by Michael Meyers
Pub. Date:
McGraw-Hill Companies, The

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Mike Meyers' A+ Guide to Managing and Troubleshooting PCs, Second Edition / Edition 2

Essential Skills for a Successful IT Career

Mike Meyers, the leading authority on CompTIA A+ training and certification, has helped hundreds of thousands of people master CompTIA A+ PC technician skills-and now he can help you, too. Completely updated for the new CompTIA A+ standards, Mike Meyers' CompTIA A+ Guide to Managing and Troubleshooting PCs, Second Edition will help you pass the CompTIA A+ certification exams and become an expert hardware technician. Inside, you'll find helpful on-the-job tips, end-of-chapter practice questions, and hundreds of photographs and illustrations.

Learn how to:

  • Work with CPUs, RAM, and motherboards

  • Install, partition, and format hard drives

  • Work with portable PCs, PDAs, and wireless technologies

  • Install, upgrade, and troubleshoot Windows 2000 Professional and Windows XP

  • Install sound and video cards

  • Manage printers and connect to networks

  • Implement security measures

  • Understand safety and environmental issues

  • Establish good communication skills and adhere to privacy policies

The CD-ROM features:

  • Eight full practice exams covering CompTIA A+ Essentials and Exams 220-602, 220-603, and 220-604

  • One hour of LearnKey video training featuring Mike Meyers teaching key CompTIA A+ topics

  • Electronic copy of the book

  • Complete exam objective map for all four exams

  • List of official CompTIA A+ acronyms

  • Useful tools and utilities for PC technicians

Each chapter includes:

  • Learning objectives

  • Photographs and illustrations

  • Real-world examples

  • Try This! and Cross Check exercises

  • Tech tips, notes, and warnings

  • End-of-chapter quizzes and lab projects

Product Details

ISBN-13: 9780072263558
Publisher: McGraw-Hill Companies, The
Publication date: 02/21/2007
Edition description: Book & CDROM
Pages: 1050
Product dimensions: 8.50(w) x 10.80(h) x 1.52(d)

Table of Contents

Chapter 1Introduction1
The Importance of the A+ Certification1
The Structure and Contents of the A+ Certification Exams4
How to Pass the A+ Exams9
Chapter 2The Visible PC14
How the PC Works15
Essential Tools of the Trade and ESD Avoidance17
Recognize the Major Components of a PC21
All Kinds of Connectors36
Chapter 2 Review41
Chapter 3Microprocessors46
CPU Core Components47
Modern CPUs60
Specialty Processors84
Installing CPUs91
Chapter 3 Review101
Chapter 4RAM108
RAM Sticks112
RAM Sticks, Part II116
Improvements in DRAM Technology120
Installing RAM126
Troubleshooting RAM133
Chapter 4 Review136
Chapter 5BIOS and CMOS142
The Function of BIOS143
CMOS Setup Utilities149
BIOS and Device Drivers159
Power-On Self Test (POST)164
Chapter 5 Review169
Chapter 6Expansion Bus176
Structure and Function of the Expansion Bus177
System Resources180
Modern Expansion Bus194
Installing Expansion Cards199
Troubleshooting Expansion Cards210
PCI-X and PCI-Express213
Chapter 6 Review216
Chapter 7Motherboards222
How Motherboards Work223
Types of Motherboards224
Chipset Varieties231
Upgrading and Installing Motherboards236
Troubleshooting Motherboards240
Chapter 7 Review244
Chapter 8Power Supplies250
Powering the PC253
Troubleshooting Power266
Chapter 8 Review270
Chapter 9Floppy Drives276
Floppy Drive Basics277
Installing Floppy Drives280
Floppy Drive Maintenance and Troubleshooting285
Chapter 9 Review292
Chapter 10Hard Drive Technologies297
How Hard Drives Work298
Hard Drive Interfaces303
BIOS Support: Configuring CMOS and Installing Drivers310
Troubleshooting Hard Drive Installation324
Chapter 10 Review328
Chapter 11Implementing Hard Drives334
Partitioning Hard Drives335
Formatting Hard Drives359
Maintaining and Troubleshooting Hard Drives371
Chapter 11 Review385
Chapter 12Understanding Windows394
Functions of the Operating System395
Common Windows Features and Characteristics401
Features and Characteristics of Windows 9x/Me425
Features and Characteristics of Windows NT/2000/XP437
Chapter 12 Review454
Chapter 13Working with the Command Line Interface463
Deciphering the Command Line Interface465
Mastering Fundamental Commands470
Working with Files477
Chapter 13 Review493
Chapter 14Installing and Upgrading Windows500
Windows Installation/Upgrade Overview501
Installing and Upgrading Windows 9x/Me508
Installing and Upgrading to Windows 2000 Professional514
Installing and Upgrading to Windows XP Professional518
Troubleshooting Installation Problems525
Chapter 14 Review529
Chapter 15Maintaining, Optimizing, and Troubleshooting Windows 9x and Windows Me536
Maintaining and Optimizing Windows 9x/Me537
Device Installation548
Troubleshooting Windows 9x/Me570
Chapter 15 Review585
Chapter 16Maintaining, Optimizing, and Troubleshooting Windows NT, 2000, and XP592
Tools for Maintaining and Optimizing Windows593
Maintaining and Optimizing Windows598
Troubleshooting Windows625
Chapter 16 Review634
Chapter 17CD and DVD Media642
CD Media643
DVD Media648
Installing CD and DVD Media Drives651
Chapter 17 Review664
Chapter 18Video670
CRT and LCD Displays671
The Video Card681
Installing and Configuring Video Software689
Troubleshooting Video698
Chapter 18 Review703
Chapter 19SCSI708
SCSI Chains709
SCSI Flavors714
Troubleshooting SCSI721
Costs and Benefits of SCSI724
Chapter 19 Review726
Chapter 20Sound732
How Sound Works in a PC733
Getting the Right Sound Card737
Installing a Sound Card in a Windows System743
Troubleshooting Sound747
Chapter 20 Review750
Chapter 21Portable PCs754
Portable Computing Devices755
Enhance and Upgrade the Portable PC759
Managing and Maintaining Portables767
Chapter 21 Review775
Chapter 22Printers782
Printer Technologies783
The Laser Printing Process794
Installing a Printer in Windows796
Troubleshooting Printers799
Chapter 22 Review807
Chapter 23Networking816
Networking Technologies817
Network Operating Systems828
Installing and Configuring a Wired Network835
Installing and Configuring a Wireless Network851
Troubleshooting Networks864
Chapter 23 Review871
Chapter 24The Internet879
Understanding the Internet880
Connecting to the Internet883
Internet Software Tools894
Chapter 24 Review910

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