Table of Contents
Foreword ix
Preface xiii
Chapter 1. Frameworks 1
Origins of Job Analysis 2
The Art and Science of Job Analysis 8
Behavioral Simplicity 13
The Tradeoffs 17
The Good and Bad of Frameworks 21
Chapter 2. Talent Acquisition 27
More Than a Single Brand 29
Let’s Be Realistic 35
Compelling Themes 40
From Message to Market 46
How It’s Done 50
Chapter 3. Capability Assessment 57
Evaluating Value and Risk 59
Legal Requirements 66
Assessment by Interview 68
Knowledge, Skills, and Abilities 77
Work Simulations 88
Where to from Here? 94
Chapter 4. Psychometric Assessment 97
But First, an Experiment 98
Employee Needs 101
Personality Traits 104
Shared Values 112
Motivated Employees Are Engaged Employees 115
Changes in Motivation with Age and Generations 118
Restoring the Balance with Person-Environment Fit 122
Chapter 5. Employee Development 127
Psychological Contract 129
Assessment for Development 133
Developmental Challenges 140
Support Through Coaching and Mentoring 146
Moving Together or Apart 151
Chapter 6. Change 155
Breaking the Psychological Contract 157
Succession Planning 159
High Potentials and the Learning Agile 163
Driving Performance 168
Big Data and Monitoring Change 173
From a Balanced to a Transactional Contract 175
Conclusion 177
About the Author 181
Acknowledgments 183
Resources 185
Index 195