Mistreated: Why We Think We're Getting Good Health Care--and Why We're Usually Wrong

Mistreated: Why We Think We're Getting Good Health Care--and Why We're Usually Wrong

by Robert Pearl

Hardcover

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Product Details

ISBN-13: 9781610397650
Publisher: PublicAffairs
Publication date: 05/02/2017
Pages: 336
Sales rank: 459,581
Product dimensions: 5.70(w) x 9.30(h) x 1.30(d)

About the Author

Robert Pearl, MD, is executive director and CEO of The Permanente Medical Group, responsible for the health care of 3.8 million Kaiser Permanente members, and he is the president and CEO of the Mid-Atlantic Permanente Medical Group. Selected by Modern Healthcare as one of the most powerful physician-leaders in the nation, Dr. Pearl keynotes around 15 events per year for audiences of up to 10K, hosted by organizations such as at the New England Journal of Medicine. He is on faculty at Stanford and has taught at Duke, UC Berkeley, and Harvard. His column on Forbes.com on the business and culture of health care includes articles, such as a conversation with Malcolm Gladwell, which received up to 500K views. Dr. Pearl has been featured in media outlets including Time, ABC News, USA Today, and NPR.

Table of Contents

Preface xiii

Chapter 1 Victims of Circumstance 1

Chapter 2 What Doctors See 27

Chapter 3 What Patients See 55

Chapter 4 The Legacy Players 85

Chapter 5 What You Get Isn't What You See 125

Chapter 6 The Affordable Care Act in Hindsight 167

Chapter 7 The Four Pillars of Transformation 215

Chapter 8 What Patients Want and Need 251

Acknowledgments 287

Bibliography 289

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