Mixes, Matches, and Mistakes: New Public Management in Russia and the Former Soviet Republics

Mixes, Matches, and Mistakes: New Public Management in Russia and the Former Soviet Republics

by B. Guy Peters

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Overview

Like most other countries of the world, governments in Russia and the former Soviet republics have been influenced by the ideas of New Public Management, which at the most basic level involves the use of market-type devices to manage the public sector. In this model of making of governing, top-level public managers are central to making government more efficient, and citizens are conceptualized more as consumers of services rather than as political actors.

Product Details

ISBN-13: 9789639719118
Publisher: Institute for Local Government & Public Service, Open Soc. Institute
Publication date: 03/28/2009
Pages: 316
Product dimensions: 6.40(w) x 9.20(h) x 0.80(d)

Table of Contents

Acknoweledgments vii

List of Contributors ix

List of Tables and Figures xi

Mixes, Matches, and Mistakes: New Public Management in Russia and the Former Soviet Republics B. Guy Peters 1

Quality Evaluation in Social Services: Challenge for New Public Management in Russia Pavel Romanov 9

Reforming Performance Management in Lithuania: Towards Result-based Government Vitalis Nakrosis 53

The Kazakh One-stop Shop: Challenges and Recommendations Saltanat Janenova 117

New Public Management Reforms and Urban Public Transport Services in Yerevan, Armenia Lianna Mkhitaryan 151

Assessing 'New Public Management' Reforms in Kyrgyzstan Nuruipa Mukanova 197

Index of Terms 297

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