We’ve all had experience with two dramatically different types of leaders. The first type drains intelligence, energy, and capability from the people around them and always needs to be the smartest person in the room. These are the idea killers, the energy sappers, the diminishers of talent and commitment. On the other side of the spectrum are leaders who use their intelligence to amplify the smarts and capabilities of the people around them. When these leaders walk into a room, light bulbs go off over people’s heads; ideas flow and problems get solved. These are the leaders who inspire employees to stretch themselves to deliver results that surpass expectations. These are the Multipliers. And the world needs more of them, especially now when leaders are expected to do more with less.
In this engaging and highly practical book, leadership expert Liz Wiseman explores these two leadership styles, persuasively showing how Multipliers can have a resoundingly positive and profitable effect on organizations—getting more done with fewer resources, developing and attracting talent, and cultivating new ideas and energy to drive organizational change and innovation.
In analyzing data from more than 150 leaders, Wiseman has identified five disciplines that distinguish Multipliers from Diminishers. These five disciplines are not based on innate talent; indeed, they are skills and practices that everyone can learn to use—even lifelong and recalcitrant Diminishers. Lively, real-world case studies and practical tips and techniques bring to life each of these principles, showing you how to become a Multiplier too, whether you are a new or an experienced manager. This revered classic has been updated with new examples of Multipliers, as well as two new chapters one on accidental Diminishers, and one on how to deal with Diminishers.
Just imagine what you could accomplish if you could harness all the energy and intelligence around you. Multipliers will show you how.
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About the Author
She is the CEO of the Wiseman Group, a leadership research and development firm headquartered in Silicon Valley, California. Some of her recent clients include: Apple, AT&T, Disney, Facebook, Google, Microsoft, Nike, Salesforce, Tesla, and Twitter. Liz has been listed on the Thinkers50 ranking and named one of the top 10 leadership thinkers in the world.
She has conducted significant research in the field of leadership and collective intelligence and writes for Harvard Business Review, Fortune, and a variety of other business and leadership journals. A former executive at Oracle Corporation, she worked over the course of 17 years as the Vice President of Oracle University and as the global leader for Human Resource Development.
She is a frequent guest lecturer at BYU and Stanford University. Liz holds a Bachelors degree in Business Management and a Masters of Organizational Behavior from Brigham Young University.
Table of Contents
Foreword Stephen R. Covey xi
1 The Multiplier Effect 1
2 The Talent Magnet 33
3 The Liberator 65
4 The Challenger 97
5 The Debate Maker 129
6 The Investor 157
7 The Accidental Diminisher 191
8 Dealing with Diminishers 211
9 Becoming a Multiplier 243
Appendix A The Research Process 291
Appendix B Frequently Asked Questions 299
Appendix C The Multipliers 311
Appendix D Multipliers Discussion Guide 315
Appendix E Multiplier Experiments 317
The Multipliers Assessment: Are You an Accidental Diminisher? 343