Napkin, the Melon and the Monkey: A Customer Service Fable

Napkin, the Melon and the Monkey: A Customer Service Fable

by Barbara Burke
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Product Details

ISBN-13: 9780974637938
Publisher: College City Publications
Publication date: 01/28/2006
Product dimensions: 5.50(w) x 7.00(h) x 0.33(d)

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Napkin, the Melon and the Monkey 3 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
Guest More than 1 year ago
This book was very easy to read. I read it in one sitting. I would recommend it to anyone who works in the customer service industry. It is a great resource for anyone in a call center environment.