This breakthrough analysis of several advanced, exceptionally productive, and motivating organizational cultures is based on interviews with employeesfrom shop floor workers to CEOsto discover precisely what makes them so effective. These positive case studies, illuminated by the executive perspective in each situation, tell fascinating stories of how these exciting cultures were formed, developed, or evolved to meet the challenges created by the firms' growth and success. Haasen and Shea also examine the recent history of four negative examples of conventional organizations that have imploded, regressed, suffered from malaise, or been sidetracked by their executives.
A new concept of employee ownership emerges from the studies, one that is not primarily financial in nature but instead revolves around the idea of joint responsibility for decisions and actions. That basis leads to more collaborative teamwork, less reliance on hierarchy, and a greater sense of involvement in key strategy formulation. Managers are transformed from out-of-touch bosses into important resources to their people. The work environment of these new corporate cultures is characterized by mutual respect and support. The result is a stimulating, fun place to work, which in turn leads to greater productivity and lower turnover costs.
|Product dimensions:||6.14(w) x 9.21(h) x 0.56(d)|
About the Author
ADOLF HAASEN is Managing Partner of A & R Associates, a human resources consulting firm based in Hartsdale, New York. Before founding A & R Associates, Haasen gained extensive international management experience as an executive for the German-based global pharmaceutical company Merck.
GORDON F. SHEA is President of Prime Systems Company, a training and human resources firm based in Beltsville, Maryland. He has over 30 years of experience as a practicing supervisor, manager, and executive in government and private industry.
Table of Contents
Preface by Gordon F. Shea
Introduction: A Few Thoughts about Organizational Culture and Motivation
The Power of Culture
TDIndustries: Practicing Servant Leadership
U.S. Coast Guard: Culture Shift in Government
Having Fun at Work? - AES Corporation
A Closer Look at Culture
Cultures with a Passion
M-Class: The Making of a New Mercedes-Benz
Culture of "LUV": Southwest Airlines
A Different Perspective: Cultures with a Passion
Facing the Challenge of Change: Cultures in Transition
Building the New Bellcore
Xerox Corporation: Violating Core Values
Mattel: Losing the Focus
Enron Corporation: What Went Wrong?
Job Withdrawal at European Manufacturing Co.
Why Do Cultures Fail?
A Model Corporate Culture
Science Applications International Corporation
Summing It Up: The Essence of the New 21st Century Corporate Cultures
Conclusion: Poised to MotivateThe Power of One
About the Authors