'The New Knowledge Management' is the story of the birth of "second-generation knowledge management," told from the perspective of one its chief architects, Mark W. McElroy. Unlike its first-generation cousin, second-generation Knowledge Management seeks to enhance knowledge production, not just knowledge sharing. As a result, 'The New Knowledge Management' expands the overall reach of knowledge management to include "innovation management" for the very first time.
'The New Knowledge Management' introduces the concept of "second-generation knowledge management" to the business community. Mark W. McElroy has assembled a collection of his own essays, written over the past four years, chronicling the development of related thinking in the field.
Unlike first-generation KM, mainly focusing on value derived from knowledge sharing, second-generation thinking formally adds knowledge making to the scope of KM. In this way second-generation KM expands the overall reach of KM to include "innovation management" for the very first time. 'The New Knowledge Management' finally begins to bridge the gap between KM and the field of organizational learning, which up until now have been viewed as miles apart.
About the Author
Mark W. McElroy is president of the Knowledge Management Consortium International (KMCI), the largest professional association of KM practitioners in the world. He is a thought leader, consultant, and award-winning author in the fields of knowledge management, organizational learning, intellectual capital, and innovation. He is a twenty-five year veteran of management consulting, including time spent at Price Waterhouse and KPMG Peat Marwick. While at KPMG, he served as U.S. National Partner-In-Charge of the Enterprise Networks practice. Mr. McElroy’s career in knowledge management also includes time spent as a Principal in IBM’s Knowledge Management practice in Cambridge, MA.At present, Mr. McElroy is managing a small boutique called Macroinnovation Associates, LLC, created as a platform for the development of his latest work. MacroinnovationSM is an executable business model for organizational learning and innovation developed independently by Mr. McElroy and a colleague of his from academia. The Macroinnovation method (aka, the ‘policy synchronization method’) currently holds patent-pending status in the U.S. See www.macroinnovation.com for further details.
Table of Contents
Part I: the new knowledge management; Second-generation knowledge management; Integrating complexity theory, knowledge management, and organizational learning; Part II: practice implications; A framework for knowledge management; Double-loop knowledge management; Where does knowledge management belong?; The policy synchronization method; Part III: sustainable innovation; The principle of sustainable innovation; Managing for sustainable innovation; Sustainable innovation and the learning drive; Part IV: the economics of knowledge management; Social innovation capital; Returns on investment from knowledge management; Appendix: A presentation on second-generation knowledge management.