Examples pertaining to real business situations that can be used by many organizations of all sizes are included. Simple diagrams, metrics, format examples, and other graphics illustrate key concepts. Checklists included provide practical road maps to start you on your way.
Brings all key documentation elements together in a single, nontechnical, integrated source. Learn about Zero-based documentation, electronic alternatives, and measure your improvement. Apply the concepts of nimble documentation to a variety of industries such as manufacturing, service, or public agencies.