No B.S. Ruthless Management of People and Profits: The Ultimate, No Holds Barred, Kick Butt, Take No Prisoners Guide to Really Getting Rich / Edition 1

No B.S. Ruthless Management of People and Profits: The Ultimate, No Holds Barred, Kick Butt, Take No Prisoners Guide to Really Getting Rich / Edition 1

by Dan S. Kennedy
ISBN-10:
1599181657
ISBN-13:
9781599181653
Pub. Date:
04/24/2008
Publisher:
Entrepreneur Press

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Overview

No B.S. Ruthless Management of People and Profits: The Ultimate, No Holds Barred, Kick Butt, Take No Prisoners Guide to Really Getting Rich / Edition 1


Here it is: no warm ‘n fuzzies, no academic theories—just hard-core strategies from real world trenches…the long-overdue management book no one but Dan Kennedy would dare to write. This is your permission slip to take back control of your business, enforce standards, manage for maximum profit and actually get performance from your people! Kennedy covers: • The true nature of employer-employee relationships: friendly while you feed them (Why ownership mentality is a futile and dangerous goal) • The two most crucial (and liberating) management decisions • The worst number in business is…(fix this before it’s too late!) • Leadership is vastly overrated: a new, rational model for profitable productivity • Why and how to make marketing the master—all others servants • Mice at play, and how to get compliance when the cat’s away • Finding the magic “GE-Spot” for your particular business’ greatest success with its customers • Fairness be damned—to the winners the spoils (it’s time to start paying for performance, not for showing up) • Is a happy workplace a productive workplace? a serious look at the new, fun mandate—lies the management theorists sell • Managing the sales process—the biggest instant improvement (more $ now!)

Product Details

ISBN-13: 9781599181653
Publisher: Entrepreneur Press
Publication date: 04/24/2008
Series: No B.S. Series
Edition description: Paperback with CD
Pages: 240
Product dimensions: 5.50(w) x 7.30(h) x 1.06(d)

Table of Contents


Preface: Something Different-Straight Talk     xiii
Gobbledygook "R" Us     1
The True Nature of the Employer-Employee Relationship     9
"Ownership Mentality" Is B.S.     11
The Requirement of "Accurate Thinking"     14
Shelby's Excuse List     17
The Willy Loman Syndrome Moves to Management     21
The Program     25
The Two Most Crucial Management Decisions of All     27
The Premise     28
We Can Get Even Clearer by Dehumanizing the Equations     34
ROI     38
They ALL Go Lame     39
Why and How I Fired Myself     42
The Worst Number in Business Is     47
The Happy Delusion That Bad Things Happen Only to the Other Man's Business     49
Hire Slow, Fire Fast     55
Critical Factor #412: How to Find Useful Employees and Vendors by Scott Tucker     59
No Excuses     62
How to Hunt     63
Leadership Is Vastly Over-Rated     71
Marketing the Master, All Others Servants     79
Mice at Play     85
It's Called a Workplace for a Reason     88
Out Smoking a Cigarette     99
My Case for Surveillance     101
The Holiday Inn Telephone Warning System     109
Thieves Like Us     111
The Secret of Situational Ethics     112
There's Only One Way to Plug the Holes     116
You'd Better Start Counting All the Cookies-and Never Stop     123
Broken Windows, Broken Business     127
Magnificent Obsession     129
A Word about Moral Authority     132
On the Other Hand, Good Enough Is Good Enough     133
Establish the Best Standards for Your Business     134
Finding the Magic GE-Spot     136
"But My Business Is Different..."     143
How to Manage at the Speed of Now and Beyond   Dr. Charles W. Martin, DDS, MAGD, DICOI, FIADFE     147
Personal Clarity     148
What You See Is What You Get     149
Making Your Picture Happen     149
Strategy     150
Profit     153
How to Make Every Employee's Job a Profit Center     155
Create Better Jobs So You Can Demand More (and Fire Faster)     157
Exceptions to All the Rules     159
Fairness Be Damned     163
To the Winners, the Spoils     165
When Bonuses Become Obligations      169
How to Assemble Your Bonus Plans     172
Motivation by Measurement by Bill Glazer     175
Measure Everything That's Important and Post It     177
Catch People Doing Things Right     181
Is a Happy Workplace a Productive Workplace?     185
Fun     187
Hire the Thick-Skinned     191
Managing the Sales Process     195
The Biggest Improvement You Can Make as Manager and as Sales Manager: Stop Accepting Less Than You Should Get     199
The Human Factor: If You Are Going to Have Salespeople in Your Employ, Pick Carefully and Manage Tough     200
Right Sales System + Right Salespeople = Outstanding Success     203
Maximizing the Value of Your Sales and Marketing Personnel by Clate Mask     205
Five Foolproof Secrets to Follow-Up Mastery!     209
The Five Secrets Combined Have the Strength of 500     216
Managing Sales Professionals Past Their Mental Hurdles by Michael Miget     217
The Fallacy of "The Carrot Principle"     219
How Much Money Are You Losing Every Month to Your Mental Hurdles?     220
The Top Secret Mission     225
Ruthless Management of Word of Mouth     229
Activity Masquerading as Accomplishment     235
The Lesson of My First Storyboard     241
Don't Tell Me about the Labor Pains-Show Me the Baby     242
The Last and Most Important Lesson about This     243
Being Unflinchingly Accomplishment Oriented     245
The Speed Imperative     247
How to Ruthlessly Manage a Rapidly Growing Business by Chris Hurn     255
Profits Trump People     256
Crusading for Your Cause     257
Focus Is Freeing     258
Enable Emerging Entrepreneurs     259
Handle Chaos and Honor Change     262
Hire Blank Slates and Winners, Not Whiners     263
Final Thoughts     264
How They Should Communicate with You     267
How to Communicate with You about Problems     268
How to Hold Meetings     273
The Best Meeting May Be No Meeting     274
If You Feed 'Em, They Might Move In     275
Insist on Outcomes     276
Friendly as Long as You Feed Them     279
Why I Can't Do These Things     285
What Is "Profit," Anyway?     289
Customer Relationships as Equity     294
Management by the Numbers (The Right Numbers)     297
How to Profit from the Age of Tolerated Mass Incompetence and the Coming Monster Recession     309
Crisis Opportunity     310
In the Next 12 Months     319
Nine Steps to Optimizing Your Business Exit by Harvey Zemmel     323
Begin with the End in Mind     324
Create Value, Not Just Income or Profit     324
Build Your Exit Plan NOW     325
Focus on "Key Metrics" of Your Business     326
Build Profits to Boost Selling Value     327
Timing the Sale of Your Business     327
Groom Your Business     328
Think Like a Buyer     328
Negotiate the Best Possible Deal from a Position of Strength     329
Your Support Circles     331
About the Author     339
Partial List of Authors, Business Leaders, Celebrities, etc. with Whom Dan Has Appeared on Programs with as a Speaker     340
Other Books by Dan S. Kennedy     342
Other Titles     344
Index     345
The Most Incredible Free Gift Ever     350

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