No Excuses: How You Can Turn Any Workplace into a Great One

No Excuses: How You Can Turn Any Workplace into a Great One

by Jennifer Robin, Michael Burchell

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Product Details

ISBN-13: 9781118352427
Publisher: Wiley
Publication date: 09/16/2013
Pages: 240
Product dimensions: 6.20(w) x 9.10(h) x 0.90(d)

About the Author

JENNIFER ROBIN, Ph.D., is a research fellow at Great Place to Work® Institute. A former consultant with the Institute, she led the Advisory Practice, helping senior leaders integrate their organization's culture with its strategy and aligning efforts to be a great workplace. Currently, Jennifer teaches in undergraduate, MBA, and professional programs in the Foster College of Business at Bradley University. She lives in Peoria, Illinois.

MICHAEL BURCHELL, Ed.D., is vice president, International Operations at Great Place to Work® Institute, Inc. A member of the corporate management team, Michael oversees affiliate operations, global expansion efforts, and the business development of multinational clients across the Great Place to Work network. Previously, Michael led consulting services for the Institute in the United States. He also co-owns and is a director for Great Place to Work® Institute in the United Arab Emirates, in Dubai. He is based in Washington, D.C.

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Table of Contents

Foreword by Amy Lyman ix

Introduction: Creating a Great Workplace 1

1 The Anatomy of an Excuse 9

2 I Think [Like a Great Workplace Leader], Therefore I Am [aGreat Workplace Leader] 25

3 We Are What We Repeatedly Do 45

4 I Didn’t Have Enough Time to Do It Right 65

5 That’s Just Not My Job 85

6 My Industry Is Different 105

7 It’s Just Not the Right Time 127

8 I’d Be a Great People Manager if It Weren’t forAll the People 149

9 My Boss Ate My Homework 169

10 The “One Rule” for Excuses 187

Notes 195

Acknowledgments 201

About the Authors 205

Index 207

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