The workplace is a “blink” world: studies show that we form opinions of one another within seven seconds of meeting and that 93 percent of the messages people receive from us have nothing to do with what we actually say. So the ability to recognize and develop good nonverbal communication skills can be a huge professional advantage.
Carol Kinsey Goman combines the latest research and her twenty-five years of practical experience as a consultant, coach, and therapist in this fun and practical guide to understanding what you and the people you work with are saying without speaking. Cartoons, photos, entertaining anecdotes, and dozens of simple and enlightening exercises help readers gain control of the messages their bodies are sending so they can project a more accurate and compelling picture of who they really are to their colleagues, clients, and partners.
About the Author
Carol Kinsey Goman, PhD, is president of Kinsey Consulting Services. She has worked with over 130 organizations in twenty-one countries. Her work has been featured on CNN, Bloomberg Television, and NBC News.
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Excerpted from "The Nonverbal Advantage"
Copyright © 2008 Carol Kinsey Goman.
Excerpted by permission of Berrett-Koehler Publishers.
All rights reserved. No part of this excerpt may be reproduced or reprinted without permission in writing from the publisher.
Excerpts are provided by Dial-A-Book Inc. solely for the personal use of visitors to this web site.
Table of Contents
Chapter 1: The Five "Cs" of Body Language
Chapter 2: Reading the Whole Body
Chapter 3: The Eyes Have It
Chapter 4: Face to Face
Chapter 5: Talking With Your Hands
Chapter 6: Feet First
Chapter 7: You're in My Space
Chapter 8: The Power of Touch
Chapter 9: Translating Body Language across Cultures
Chapter 10: Selling Your Message without Saying a Word
About the Author