In today’s competitive global environment, it takes more than the pursuit of operational excellence for a business to succeed. If you want to maximize your potential, improve your productivity, and increase your profitsfor the long haulyou need to engage your people who offer the best ideas, sharpest insights, and smartest solutions available. In other words, you need to empower your employees.
This practical guide from an experienced leader in Operational Management fuses traditional operational tactics with the popular growing field of employee empowerment. This unique, integrated approach has proven to be the best method for surviving in the toughest of marketsand beating the competition at their own game.
With Operational Empowerment, you can:
* Build a continuous improvement community that works for everyone
* Help your employees connect with a powerful shared vision
* Tranform your culture and drive innovation from within
* Repeat and sustain peak performance and productivity
* Transition from thinking to doing
* Focus on what your customers and employees really want
* Tap into the greatest resource you will ever have: your people
Instead of looking for inspiration in other businesses’ best practices, author Shawn Casemore urges you to seek ideas and solutions internallyby engaging your own employees and challenging them to consistently introduce improvements that make their jobs easier, and your organization more productive. You’ll learn how to implement a structured approach to performance and productivity that disrupts the silo mentality, drives innovation, encourages collaboration, and empowers employeesto reach even higher levels of operational excellence. Along the way, you’ll find illuminating case studies of the world’s most empowering employers, from Black & Decker and PepsiCo to McDonald’s and Amazon. And you’ll discover proven strategies to turn simple human connections into company-wide initiatives that will inspire every employee to be the best they can possibly be.
More than any other management guide, Operational Empowerment shows forward-thinking leaders how to build a continuous improvement community that thrives on personal engagementand survives on commitment and autonomy.
|Publisher:||McGraw-Hill Professional Publishing|
|Product dimensions:||5.90(w) x 9.10(h) x 1.20(d)|
About the Author
Shawn Casemore has spent nearly two decades in leadership roles in Operations, Business Improvement and Supply Chain Management with Magna International, Arvin Meritor, Bellwyck Packaging, N.C.R. and Bruce Power. He is currently the President and Founder of Casemore and Co Inc.
Table of Contents
Join the Operational Empowerment Community! xiii
Part 1: The Infliction of Poor Operational Performance
Chapter 1: The Power Is in the People: MisconceptionsThat Reduce Operational Performance 3
Chapter 2: Operational Building Blocks: A Foundation for Growth and Profitability 17
Chapter 3: Leading with Leverage: What the C-Suite Doesn’t Know and How It Hurts Them 43
Part 2: Focus and Momentum Equate to Operational Power
Chapter 4: Strategic Strings: Helping Employees Connect with Your Vision 63
Chapter 5: Engage the Masses: Building a Continuous Improvement Community 87
Chapter 6: Hit the Ground Running: How to Increase Velocity for Rapid Results 107Part 3: Collaborative Power
Chapter 7: The Value Connection: What Your Customers and Employees Really Want 127
Chapter 8: One Big Happy Family: Suppliers, Your Untapped Resource 151
Chapter 9: Working Toward a Common Goal: Nurturing Internal Collaboration 171
Part 4: Capturing and Capitalizing on Innovation
Chapter 10: Innovation Where You Least Expect It:Tapping into Unexpected Sources and Strategies 193
Chapter 11: The Innovation Approach: From Conception to Outcome 215
Chapter 12: Empowerment Imperative: Transitioning from Thinking to Doing 231
Most Helpful Customer Reviews
Normally books of this style tend to be dry and no matter how informative, very hard to get through. This book breaks that mold and in fact shatters it. Casemore’s style is one that draws in the reader. He is presenting a brilliant message that will resonate with anyone who has ever worked in virtually any industry in the world. I personally saw aspects that reminded me both of my career as a chef and my current career as a numismatist for a successful company. Casemore realizes that this isn’t a ‘how to’ and you can’t simply use this for a quick fix but he is presenting the way to make a business successful. It won’t be easy but this path to Operational Empowerment is brilliant. You get this right from the beginning. The section ‘Join the Operational Empowerment Community’ section right before Part 1 is brilliant. The introduction whets the appetite of the reader and this provides a hearty buffet of info that could go a long way to helping a company maximize its productivity. There are a few key aspects to this book that I seized upon. Not all creative thinking is good see New Coke, and the big one – the key to success is the people who work for your business. All businesses have the same opportunity to use the same technology, same markets etc. It is who you have doing your work that sets a company apart. Maintaining morale and interest is key. This book is easily readable, full of common sense and applicable to every sized business. A must read for anyone who is working for and/or running a business today. One small issue I had is often times Casemore is presenting a list of key information that backs up his point and he goes only so far and then says…for more…see the website… I am not sure if this was done for brevity or because an editor suggested it. I found that a touch disruptive to the fully fleshing out of his brilliant points. Overall I give this book a superb 4.5 stars and highly recommend it to everyone. My Rating: 4.5 stars