Negotiating the theoretical minefield, this guide explains the key, and sometimes contradictory, lines of thought on the way to effective and efficient output. It covers capacity and control management, quality, managing and controlling projects and people, strategy and technology.
Table of ContentsSunday - What Is Operations Management?
Monday - Volume Versus Variety
Tuesday - Managing Quality
Wednesday - Project Planning And Control
Thursday - Managing People
Friday - Operations Management And Computers
Saturday - The Strategic Challenge Facing Operations Management.