Operations management is concerned with the fundamental activity of organizations - how they provide goods and services. One of the earliest branches of business and management studies, the increase in international competition has seen a resurgence of interest in the development of the operation management field.
This collection is international in scope, and addresses the four key areas of the subject:
* the foundations of operations management
* the interaction between operations and strategy
* the role of technology
* 'Japanization' and 'just in time' techniques.
With a new introduction providing an overview of the key concepts, and an extensive index, this collection will prove an invaluable reference tool and teaching aid.
|Publisher:||Taylor & Francis|
|Series:||Critical Perspectives on Business and Management Series|
|Product dimensions:||6.25(w) x 9.25(h) x 5.10(d)|
Table of Contents
1. Operations Management.
2. The Strategic Role and Objectives of Operations.
3. Operations Strategy.
4. Design in Operations Management.
5. The Design of Products and Services.
6. Design of the Operations Network.
7. Layout and Flow.
8. Process Technology.
9. Job Design and Work Organization.
III. PLANNING AND CONTROL.
10. The Nature of Planning and Control.
11. Capacity Planning and Control.
12. Inventory Planning and Control.
13. Supply Chain Planning and Control.
15. Just-in-Time Planning and Control.
16. Project Planning and Control.
17. Quality Planning and Control.
18. Operations Improvement.
19. Failure Prevention and Recovery.
20. Total Quality Management.
V. THE OPERATIONS CHALLENGE.
21. The Operations Challenge.