Operations Now: Supply Chain Profitability and Performance with Student DVD / Edition 3

by Byron J. Finch

Overview

Operations Now introduces operations from a vantage point that encompasses both the entire organization and the broader supply network. The author begins his discussion of operations management by first establishing the goal to which any high quality operation must aspire: the goal of profitability. Operations Now presents operations within a context that acknowledges its interactions both within all functional areas of an organization as well as the supply chain network serving it. Thus, students not majoring in operations management immediately understand why they are studying a subject that had previously seemed to them irrelevant; operations majors receive valuable instruction in how their chosen field affects and facilitates other functional areas within the enterprise and aligns with the overall goals of the organization.

Product Details

ISBN-13:	9780073297057
Publisher:	McGraw-Hill Companies, The
Publication date:	12/08/2006
Edition description:	Revised
Product dimensions:	8.80(w) x 11.08(h) x 1.27(d)

About the Author

Byron J. Finch is a Professor of Operations Management in the Richard T. Farmer School of Business Administration at Miami University, Oxford, Ohio. He earned his BS and MS degrees from Iowa State University and received his doctorate from the William Terry College of Business Administration at the University of Georgia in 1986. Dr. Finch's research interests have evolved from the topic of manufacturing planning and control systems early in his career, to spreadsheet models to his most recent research endeavors involving the use of Internet-based conversations as information to improve quality and quality expectations in the anonymous environments of online auction. Research projects that Dr. Finch has been involved with have resulted in numerous publications in such outlets as the Journal of Operations Management, International Journal of Production Research, and Quality Management Journal. Dr. Finch is also the author and co-author of The Management Guide to Internet Resources (1997) and Operations Management: Competing in a Changing Environment (1995).

Table of Contents

UNIT ONE: FOUNDATIONS FOR SUCCESS

Chapter 1: Introduction: Why Operations Management?

Chapter 2: Profitability: Business Success from Operations Success

Chapter 3: Strategy and Value: Competing through Operations

Chapter 4: Processes: Turning Resources into Capabilities

UNIT TWO: COMPONENTS OF VALUES

Chapter 5: Cost: The Price of Value Creation

Chapter 6: Quality: Meeting Customer Expectations

Chapter 7: Quality Tools: From Process Performance to Process Perfection

Chapter 8: Timeliness: Scheduling and Project Management

UNIT THREE: MANAGING RESOURCES TO CREATE VALUE

Chapter 9: Supply Chain Management: Managing Business to Business Interactions

Chapter10: Demand Forecasting: Building the Foundation for Resource Planning

Chapter 11: Inventory: Managing to Meet Demand

Chapter 12: Logistics: Positioning Goods in the Supply Chain

Chapter 13: Lean Systems: Eliminating Waste through the Supply Chain

Chapter 14: Capacity: Matching Productive Resources to Demand

Chapter 15: Constraint Management: Simplifying Complex Systems

Chapter 16: Facilities: Making Location and Layout Decisions

Chapter 17: Workforce: Optimizing Human Capital