This book offers a thorough introduction to the field of organizational behaviour as it applies to the hospitality industry. It examines basic concepts and contemporary issues in organization theory and design, motivation, leadership, human resource management, empowerment and organizational culture and relates them directly to hospitality organizations.
The author has surveyed organizational research findings both in the USA and the UK to illustrated concepts, themes and issues in a systematic and accessible way. The style of the text also encourages readers to adopt a sceptical approach to their studies, rather than uncritically accepting received wisdom in the field.
|Publisher:||Taylor & Francis|
|Product dimensions:||7.49(w) x 9.67(h) x 0.69(d)|
Table of Contents
Preface; The nature of organizational behaviour; Work, the organization and organizational design; The individual and the organization; Management and organizations; Issues in organizational behaviour; References; Index.