Organizational Communication: A Critical Approach is the first textbook in the field that is written from a critical perspective while providing a comprehensive survey of theory and research in organizational communication. The text familiarizes students with the field of organizational communicationhistorically, conceptually, and practicallyand challenges them to reconsider their common sense understandings of work and organizations, preparing them for participation in 21st century organizational settings. Linking theory with practice, Mumby skillfully explores the significant role played by organizations and corporations in constructing our identities. The book thus provides important ways for students to critically reflect on their own relationships to work, consumption, and organizations.
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About the Author
Dennis K. Mumby is the Cary C. Boshamer Distinguished Professor of Communication at The University of North Carolina at Chapel Hill, USA. His research focuses on the communicative dynamics of organizational control and resistance under neoliberalism. He is a Fellow of the International Communication Association, and a National Communication Association Distinguished Scholar. He has authored or edited 7 books and over 60 articles in the area of critical organization studies, and his work has appeared in journals such as Academy of Management Review, Management Communication Quarterly, Organization Studies, Organization, and Human Relations. He is past chair of the Organizational Communication Division of NCA, and an 8-time winner of the division’s annual research award. He has served as chair of the Organizational Communication Division of the International Communication Association, and is a recipient of the division’s Fredric M. Jablin Award for contributions to the field of organizational communication.
Table of Contents
PART I. DEVELOPING A CRITICAL APPROACH TO ORGANIZATIONAL COMMUNICATION1. Introducing Organizational Communication2. The Critical ApproachPART II. THEORIES OF ORGANIZATIONAL COMMUNICATION AND THE MODERN ORGANIZATION3. Scientific Management, Bureaucracy, and the Emergence of the Modern Organization4. The Human Relations School5. Organizations as Communication Systems6. Communication, Culture, and OrganizingPART III. CRITICAL PERSPECTIVES ON ORGANIZATIONAL COMMUNICATION AND THE NEW WORKPLACE7. Power and Resistance at Work8. The Postmodern Workplace: Teams, Emotions, and No-Collar Work9. Communicating Gender at Work10. Communicating Difference at Work11. Leadership Communication in the New Workplace12. Branding and Consumption13. Organizational Communication, Globalization, and Democracy14. Communication, Meaningful Work, and Personal Identity