ISBN-10:
020506034X
ISBN-13:
9780205060344
Pub. Date:
07/10/2012
Publisher:
Pearson
Organizational Communication for Survival / Edition 5

Organizational Communication for Survival / Edition 5

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Product Details

ISBN-13: 9780205060344
Publisher: Pearson
Publication date: 07/10/2012
Edition description: New Edition
Pages: 224
Sales rank: 530,836
Product dimensions: 5.90(w) x 8.90(h) x 0.50(d)

About the Author

Ronald Lynch is one of the pioneers in encouraging the modern breed of educated, self-directed police officers. His book has been a staple of classrooms and exam preparation materials for decades.

Scott R. Lynch began his career in law enforcement in 1988 as a patrol deputy in the Orange County Sheriff’s office. He rose steadily through the ranks and currently serves as their staff director. He earned an MS in Criminal Justice from the University of Central Florida in 1991. His specializations include event security, private-sector liaison work, school safety, and critical incident management.

Table of Contents

In This Section:

1. Brief Table of Contents
2. Full Table of Contents

1. Brief Table of Contents

Chapter 1: The Nature of Organizations
Chapter 2: The Nature of Communication in Organizations
Chapter 3: Nonverbal Behavior and Communication
Chapter 4: Administration, Supervision, and Communication
Chapter 5: Barriers to Effective Communication
Chapter 6: Personality, Temperament, and Communication Traits
Chapter 7: Organizational Orientations and Communication Traits
Chapter 8: Perceptions of People in Organizations
Chapter 9: Approaches to Management
Chapter 10: Power and Status
Chapter 11: Organizational Culture
Chapter 12: Communication and Change
Chapter 13: Disagreement, Conflict, and Groupthink
Chapter 14: Effective Supervisory and Subordinate Relationships
Chapter 15: Discrimination and Pseudodiscrimination
Chapter 16: When All Else Fails...Get Out

2. Full Table of Contents

Chapter 1: The Nature of Organizations
Types of Organizations
Common Characteristics of Organizations
Organizational Environments
Preliminary Principles for Peons
Viewing Organizations

Chapter 2: The Nature of Communication in Organizations
Myths and Misconceptions about Communication in Organizations
Organizational Communication Defined
Components of Communication
Functions of Communication in Organizations
Organizational Communication Networks
Formal Communication Flow and Impact

Chapter 3: Nonverbal Behavior and Communication
Significance of Nonverbal Communication in Organizations
Functions of Nonverbal Messages
Categories of Nonverbal Messages
Immediacy and Organizational Communication

Chapter 4: Administration, Supervision, and Communication
Supervisors' Duties: Subordinates' Views
Why Aren't Managers Doing Their Jobs?
To Supervise or to Administer? That Is the Question
What Kind of Manager Do You Have?

Chapter 5: Barriers to Effective Communication
Climate Control
Status
Communication Overload
Defensiveness

Chapter 6: Personality, Temperament, and Communication Traits
Personality and Temperament
Temperament/Personality and Communication
Communication Traits
Sociocommunicative Orientations and Styles

Chapter 7: Organizational Orientations and Communication Traits
Organizational Orientations
Personality Types
Organizational Orientations and Temperament
Organizational Orientations, Temperament, and Communication Traits
Organizational Orientations, Temperament, and Organizational Outcomes

Chapter 8: Perceptions of People in Organizations
Source Credibility
Interpersonal Attractiveness
Homophily

Chapter 9: Approaches to Management
Early Orientations
Leadership Approaches
The Ideal Leader?
Management Communication Styles and Decision Making
Decision Making and Communication
Why Managers Select One MCS over Another
Identifying the MCS

Chapter 10: Power and Status
Nature of Status
Status Symbols
Communication and Status
Power
From the Peon's Perspective

Chapter 11: Organizational Culture
Defining Culture
Culture and Communication
Cultural Technology
Organizations and Cultures
Ethnocentrism

Chapter 12: Communication and Change
Why People Resist Change in Organizations
Informal Communication Network Roles
Innovativeness: The Willingness to Adopt
Introducing Change
Six Conditions Necessary for Successful Change

Chapter 13: Disagreement, Conflict, and Groupthink
Disagreement and Conflict
Tolerance for Disagreement
Conflict Prevention
Conflict Management
Groupthink: Too Much Agreement for the Good of the Organization

Chapter 14: Effective Supervisory and Subordinate Relationships
Why Some Do Not Survive: 10 Common Communication Mistakes
How to Survive: Common Communication Strategies for Survival

Chapter 15: Discrimination and Pseudodiscrimination
The Need for Discrimination
The Evils of Discrimination
Making Evaluations Work (For You)
Staying Out of Trouble: The Peon Perspective
Dealing with Pseudodiscrimination and Diversity

Chapter 16: When All Else Fails...Get Out
Reasons for Leaving
On-the-Job Legal Issues
Filing a Complaint
Job Hunting
The Process of Separation
The Exit Interview
The Transition to a New Job

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