Studies in organizational communication focus on the messages, meanings, patterns of communication, discourse, and symbols as they aid in defining the nature of organizations. In effect, organizational communication scholars study the dynamic interplay between communication processes and human organizing.
This volume assembles in one collection the major works that form the building blocks of organizational communication studies. It chronicles the development of the field through articles that were influential in setting agendas and charting the course of research. Focusing on both mainstream and innovative topics, these volumes contain major works that cross five main arenas of the field, divided as follows:
Volume 1: History and Theoretical Perspectives-- covering articles that review the history of the field and formative studies on communication systems;
Volume 2: Communication Patterns, Structures, and Images -featuring articles that center on communication networks, media, technology, and organizational images;
Volume 3: Relational and Identity Issues-focusing on communication studies of leadership, socialization, identity, and organizational change;
Volume 4: Participation, Power, and Gender-centering on issues of democracy, control, resistance, and diversity; and
Volume 5: Cultures, Globalization, and Discourse-including studies of communication and culture, discourse, and emotions.
No other collection contains such classic and field defining works that represent the central currents of the field. This set is an essential reference volume for students, researchers and scholars in organizational communication, management, organizational sociology, administration, and organizational behavior.
About the Author
Linda L. Putnam is a Research Professor in the Department of Communication at the University of California, Santa Barbara. Her current research interests include discourse analysis in organizations, negotiation and organizational conflict, and gender. She is the co-editor of twelve books, including The SAGE Handbook of Organizational Communication (2014), Building Theories of Organization: The Constitutive Role of Communication (2009) and the author/co-author of over 180 journal articles and book chapters. She is a Distinguished Scholar of the National Communication Association, a Fellow of the International Communication Association, and a recipient of the Distinguished Service Award from the Academy of Management.
Table of ContentsVolume One: History and Theoretical PerspectivesPART ONE: HISTORY AND OVERVIEWS OF THE FIELDStumbling toward Identity - W Charles Redding The Emergence of Organizational Communication as a Field of StudyOrganizational Communication - Linda Putnam and George Cheney Historical Development and Future DirectionsMetaphors of Communication and Organization - Linda Putnam, Nelson Phillips and Pamela ChapmanOrganizational Communication Research - James Taylor et al Key Moments, Central Concerns and Future ChallengesDisciplining Organizational Communication Studies - Dennis Mumby and Cynthia StohlPART TWO: PERSPECTIVES AND THEORETICAL APPROACHESManagerial and Organizational Communication in Terms of the Conduit Metaphor - Stephen AxleySocial Collectives as Communication - Leonard Hawes Perspectives on Organizational BehaviorThe Interpretive Perspective - Linda Putnam An Alternative to FunctionalismDescribing Differences in Approaches to Organization Science - Stanley Deetz Rethinking Burrell and Morgan and Their LegacyStructuration Theory as an Ontology for Communication Research - Stephen Banks and Patricia RileyThe Communicational Basis of Organization - James Taylor et al Between the Conversation and the TextPART THREE: COMMUNICATION CLIMATES AND SYSTEMSManagement Qua Communication in Rocket Research and Development - Phillip TomkpkinsCommunication and Organizational Climates - Marshall Scott Poole Review, Critique and a New PerspectiveA Turn of the Wheel - Marshall Scott Poole The Case for a Renewal of Systems Inquiry in Organizational Communication ResearchSelf-Organizing Systems Research in the Social Sciences - Noshir Contractor Reconciling the Metaphors and the ModelsVolume Two: Communication Patterns, Networks, and StructuresPART ONE: COMMUNICATION NETWORKSInvolvement in Communication Networks as a Predictor of Organizational Commitment - Eric Eisenberg, Peter Monge and Katherine MillerCommunicating about Innovation in Networks of Three US Organizations - Terrence Albrecht and Vickie RoppEuropean Managers' Interpretations of Participation - Cynthia Stohl A Semantic Network AnalysisWhen the Links Become Chains - Eileen Ray Considering Dysfunctions of Supportive Communication in the WorkplacePerceived Networks, Activity Foci and Observable Communication in Social Collectives - Steven Corman and Craig ScottPART TWO: MEDIA AND COMMUNICATION TECHNOLOGYSection One: Communication Technology in OrganizationsOrganizational Information Requirements, Media Richness and Structural Design - Richard Daft and Robert LengelComputer-Mediated Communication and Organizational Innovation - Ronald RiceSocial Construction of Communication Technology - Janet FulkInterpersonal Effects in Computer-Mediated Interaction - Joseph Walther A Relational PerspectiveSection Two: Structuration, Media Genres and Group Decision Support SystemsFormal Structure and Organizational Communication - Robert McPheeGroup Decision Support Systems and Group Communication - Marshall Scott Poole et al A Comparison of Decision-Making in Computer-Supported and Nonsupported GroupsCapturing the Complexity in Advanced Technology Use - Geraldine DeSanctis and Marshall Scott Poole Adaptive Structuration TheoryTheoretical Frameworks for the Study of Structuring Processes in Group Decision Support Systems - Noshir Contractor and David Seibold Adaptive Structuration Theory and Self-Organizing Systems TheoryGenre Repertoire - Wanda Orlikowski and JoAnne Yates The Structuring of Communicative Practices in OrganizationsVolume Three: Relational and Identity IssuesPART ONE: LEADERSHIP, SUPERIOR-SUBORDINATE COMMUNICATIONSuperior-Subordinate Communication - Fredric Jablin The State of the ArtSocial Structure in Leader-Member Interaction - Gail Fairhurst and Teresa ChandlerAchieving Communication Goals in Superior-Subordinate Relationships - Vincent Waldron The Multi-functionality of Upward Maintenance TacticsThe Leader-Member Exchange Patterns of Women Leaders in Industry - Gail Fairhurst A Discourse AnalysisPART TWO: ORGANIZATIONAL SOCIALIZATIONSurprise and Sense Making - Meryl Louis What Newcomers Experience in Entering Unfamiliar Organizational SettingsThe Role of Memorable Messages in the Process of Organizational Socialization - Cynthia StohlSocialization Turning Points - Connie Bullis and Betsy Bach An Examination of Change in Organizational IdentificationInformation-Seeking During Organizational Entry - Vernon Miller and Fredric Jablin Influences, Tactics and a Model of the ProcessCommunication and Uncertainty Reduction During Job Transfers - Michael Kramer Leaving and Joining ProcessesFeminist Standpoint Theory - Brenda Allen A Black Woman's (Re)View of Organizational SocializationPART THREE: ORGANIZATIONAL IDENTITY, IDENTIFICATION AND IDENTITIESThe Rhetoric of Identification and the Study of Organizational Communication - George CheneyOn the Various and Changing Meanings of Organizational Membership - George Cheney A Field Study of Organizational IdentificationThe Forest Ranger Revisited - Connie Bullis and Philip Tompkins A Study of Control Practices and IdentificationDevelopment of a Structural Model of Identification in the Organization - Craig Scott, Steve Corman and George CheneyOrganizational Identity and Space of Action - Maija Holmer-NadesanVolume Four: Participation, Power and GenderPART ONE: GROUPS, PARTICIPATION, AND ORGANIZATIONAL DEMOCRACYParticipation, Satisfaction and Productivity - Katherine Miller and Peter Monge A Meta-Analytic ReviewDemocracy in the Workplace - George Cheney Theory and Practice from the Perspective of CommunicationParticipatory Processes/
oxical Practices - Cynthia Stohl and George Cheney Communication and the Dilemmas of Organizational DemocracyBona Fide Groups - Linda Putnam and Cynthia Stohl A Reconceptualization of Groups in ContextOrganized Dissonance - Karen Ashcraft Feminist Bureaucracy as a Hybrid FormPART TWO: POWER, ORGANIZATIONAL CONTROL, AND RESISTANCECommunication and Unobtrusive Control in Contemporary Organizations - Phillip Tompkins and George CheneyTightening the Iron Cage - James Barker Concertive Control in Self-Managing TeamsIdeological Positioning in Organizational Change - Lisa Howard and Patricia Geist The Dialectic of Control in a Merging OrganizationPART THREE: GENDER, DIVERSITY AND MULTIPLE VOICES IN ORGANIZATIONSFeminism, Postmodernism and Organizational Communication Studies - Dennis Mumby A Critical ReadingGaining a Voice - Patrice Buzzanell Feminist Organizational Communication TheorizingDisciplined Bodies - Angela Trethewey Women's Embodied Identities at Work"The Policy Exists, But You Can't Really Use It" - Erica Kirby and Kathleen Krone Communication and the Structuration of Work-Family PoliciesThe Racial Foundation of Organizational Communication - Karen Ashcraft and Brenda AllenVolume Five: Cultures, Globalization and DiscoursePART ONE: INTERPRETIVE AND CRITICAL VIEWS OF SYMBOLS AND CULTURESSection One: Organizational Culture and NarrativesOrganizational Communication as Cultural Performance - Michael Pacanowsky and Nick Trujillo-O'DonnellThe Storytelling Organization - David Boje A Study of Story Performance in an Office-Supply FirmLists and Stories as Organizational Communication - Larry BrowningJamming - Eric Eisenberg Transcendence Through OrganizingConflict at Disneyland - Ruth Smith and Eric Eisenberg A Root-Metaphor AnalysisThe Use of Framing Devices to Sequester Organizational Narratives - Ruth Clair Hegemony and HarassmentThe Political Function of Narrative in Organizations - Dennis MumbySection Two: Globalizing Organizational Communication ResearchInternational Organizing and Organizational Communication - Cynthia StohlCommunication Structures and Processes in Globalization - Peter MongeDialectic of Control and Emancipation in Organizing for Social Change - Michael Papa, Mohammed Auwal and Arrind Singhal A Multitheoretic Study of the Grameen Bank in BangladeshPART TWO: DISCOURSE AND LANGUAGE IN ORGANIZATIONSSection One: Discourse and Language AnalysisAmbiguity as a Strategy in Organizational Communication - Eric EisenbergEchoes of the Vision - Gail Fairhurst When the Rest of the Organization Talks Total QualityOrganization as an Effect of Mediation - Francis Cooren and James Taylor Redefining the Link Between Organization and CommunicationOrganizations as Discursive Constructions - Gail Fairhurst and Linda PutnamSection Two: Contradictions, Dialectics, and IronyContradictions and Paradoxes in Organizations - Linda PutnamThe Politics of Emotion - Dennis Mumby and Linda Putnam A Feminist Reading of Bounded RationalityPower and Discourse in Organizational Studies - Dennis Mumby and Cynthia Stohl Absence and Dialectic of ControlResistance, Identity and Empowerment - Angela Trethewey A Postmodern Feminist Analysis of Clients in a Human Service Organization