Organizational Design: A Step-by-Step Approach / Edition 2

Organizational Design: A Step-by-Step Approach / Edition 2

ISBN-10:
1107004489
ISBN-13:
9781107004481
Pub. Date:
08/04/2011
Publisher:
Cambridge University Press
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Overview

Organizational Design: A Step-by-Step Approach / Edition 2

In today's volatile business environment, organizational design is a serious challenge for any manager, whether of a multinational enterprise or a small team. This book sets out a step-by-step approach to designing an organization. Its action-oriented approach helps the reader to assess and re-design the complex organizations of today, and plan for the information-rich organizations of tomorrow.

Product Details

ISBN-13: 9781107004481
Publisher: Cambridge University Press
Publication date: 08/04/2011
Pages: 273
Product dimensions: 7.00(w) x 9.80(h) x 0.70(d)

Table of Contents

List of figuresx
List of tablesxii
Prefacexiii
An outline of the step-by-step approachxv
Step 1Getting started
1Define the scope of the organization and assess its goals3
Introduction: The executive challenge of designing the organization3
Overview of this book4
The information-processing view6
Select an organization for analysis9
Define the scope of the organization9
Assess the organization's goals11
Diagnostic questions13
Misfits and balancing competing design dimensions14
Summary16
Glossary17
Where are you in the step-by-step approach?18
Step 2Strategy
2Strategy23
Introduction23
Reactor25
Defender26
Prospector28
Analyzer without innovation29
Analyzer with innovation30
Diagnostic questions31
Fit and misfits33
Summary35
Glossary35
3Environment37
Introduction37
Calm environment44
Varied environment45
Locally stormy environment45
Turbulent environment46
Diagnostic questions47
Fit and misfits49
Summary51
Glossary51
Where are you in the step-by-step approach?52
Step 3Structure
4The configuration and complexity of the firm57
Introduction57
Configuration58
Simple configuration59
Functional configuration61
Divisional configuration63
Matrix configuration66
Organizational complexity69
Blob70
Tall70
Flat71
Symmetric72
Diagnostic questions73
Fit and misfits75
Summary80
Glossary80
5Distributed organizations82
Introduction82
Structures for spanning geography84
Global86
International87
Multi-domestic88
Transnational90
Structures for managing knowledge exchange91
Ad hoc communications93
Informated94
Cellular95
Network95
Diagnostic questions96
Fit and misfits99
Summary101
Glossary102
Where are you in the step-by-step approach?104
Step 4Process and people
6Task design109
Introduction109
Orderly112
Complicated113
Fragmented114
Knotty116
Diagnostic questions117
Fit and misfits118
Summary120
Glossary121
7People122
Introduction122
Shop125
Factory126
Laboratory127
Office128
Diagnostic questions128
Fit and misfits130
Summary133
Glossary133
8Leadership and organizational climate135
Introduction135
Leadership style136
Maestro137
Manager138
Leader139
Producer139
Organizational climate140
Group142
Internal process143
Developmental144
Rational goal145
Diagnostic questions146
Fit and misfits148
Summary151
Glossary151
Where are you in the step-by-step approach?153
Step 5Coordination and control
9Coordination, control, and information systems157
Introduction157
Coordination and control systems158
Family161
Machine162
Market163
Clan or mosaic164
Information systems166
Event-driven168
Data-driven169
People-driven169
Relationship-driven171
Diagnostic questions172
Fit and misfits175
Summary179
Glossary179
10Incentives182
Introduction182
Personal pay187
Skill pay188
Bonus-based189
Profit sharing191
Diagnostic questions192
Fit and misfits194
Summary197
Glossary197
Where are you in the step-by-step approach?199
Applying the step-by-step approach in a dynamic world
11Design dynamics: managing change and multi-organizations203
Introduction203
Where are you in the step-by-step approach?203
What should you change first? Make changes within each step206
What should you change second? Make changes between steps207
Why change? Should we live with some misfits?207
What are the benefits of change?208
What are the difficulties of change?208
Managing misfits over time212
Multi-organization: multiple units of analysis215
The multi-organization step-by-step approach217
Joint venture219
Merger220
Strategic alliance or partnership221
Summary223
Glossary223
References225
Index229

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