Organizational Health: An Integrated Approach to Building Optimum Performance

Organizational Health: An Integrated Approach to Building Optimum Performance

by Naomi Stanford


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While the management world has been focused on solving problems, it should be working to maintain effectiveness and organizational health, says Naomi Stanford. She believes organizational health -- an organization's ability to function effectively and change appropriately -- can be sustained if managers take preventative action to maintain effectiveness rather than waiting for problems to arise and dealing with them as things to go wrong.

Organizational Health takes an informed look at the critical and interdependent elements of an organization that must be maintained in a healthy state for managers to meet their business goals. Topics covered include: the understanding and assessment of organizational health; control methods such as corporate governance, ethics and compliance; maintenance and development including organizational design and change management; sustainability including carbon footprint and business ecosystems; the indicators of health and dysfunction.

Each chapter includes input, reflective questions, case studies and an exercise for readers to work with in their organization so they can learn by doing. One of the first to apply these ideas at an organizational level, this book explains that maintaining an organization's health is an ongoing process with no secret formula -- just paying attention and planning.

Product Details

ISBN-13: 9780749466022
Publisher: Kogan Page, Ltd.
Publication date: 01/28/2013
Pages: 253
Sales rank: 981,749
Product dimensions: 6.10(w) x 9.10(h) x 0.70(d)

About the Author

Dr. Naomi Stanford
is an expert organization design and development consultant based in Washington, DC. She supervises doctoral students in the School of Business and Technology at Capella University. She has also consulted with, and worked in, many sectors and industries including Fortune 500 companies, government agencies, and non profits. She is an experienced author in the field and her books include The Economist Guide to Organization Design, Organization Design: The Collaborative Approach, and Corporate Culture: Getting it Right

Table of Contents

List of figures
List of tables

01 Organizational health
The human being analogy
Analogy limitations
Describing organizational health
The importance of organizational health
Preventive health care
Different systems, different health approaches
Indicators of health and ill health
Assessing organizational health
Key messages

02 Organizational structures
The business model
The organization chart
The organizational network
The friendship and social network
Insight into all four structures
Symptoms of unhealthy structural functioning
Key messages

03 Systems and processes
Four types of system
Systems interactions
The human factor
System and process health
Key messages

04 Control
Formal control
Informal control
Leadership control
Key messages

05 Developing well-being
Developing individual well-being
Key messages

06 Healthy technologies
Increasing growth of crowdsourcing
Differing intergenerational use of technology
Changing organizational ‘ownership’ of technology
Designing different organizations in response to the possibilities new technologies offer
Responding to the changing relationship between employees and employer in response to the possibilities new technologies offer
Ensuring adequate and appropriate privacy, security and trust in the use of new technologies
Key messages

07 Healthy space
Functional and fit for purpose
Feeling good
Key messages

08 Management fads
Fads: definitions and adoption
Fad buyers and sellers
Fad watch
Buyer beware
Key messages


What People are Saying About This

From the Publisher

This book quickly focuses in on the good stuff. The thought provoking questions posed throughout and the key messages encourage reflection and help the reader focus in on the essentials. It is a book of choice for those want plenty of exercises and tools that any business reader could pick up and practically apply to measure the health of their organisation." —Amanda Underwood, Head of Human Resources, Pizza Express

"Naomi Stanford has produced another helpful, practical and well-researched contribution for expert practitioners, professionals and students of the field. She cuts through jargon and nonsense like no one else, and helps frame the issues and choices faced in the real world. Her books are essential reading for anyone who wants an expert but comprehensive guide to a subject." —Matt Nixon, Global Head of Talent, Barclays

"Stanford draws complex concepts into sharp focus and gives the reader a great basis for the diagnosis and cure of sick organisations. As always with Naomi Stanford, the book is beautifully written and distils concepts into understandable ideas without losing any rigour. The text is packed with case studies, examples, analogies and explanations of models. The book could be used as a textbook by management students or as a handbook by practitioners - many books claim to do this but this book delivers with extremely rare skill. I will use it personally and give it to executives I know as presents." —Dr Patrick Tissington, Reader in Management, Aston Business School

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