Paramedics take highly complex and often rapid decisions under the most challenging of circumstances. Often the outcome for the patient and the required co-operation from all EMS responders in developing a short-term patient care plan will hang on the first decisions and initial communications. This book explores the complex and unpredictable world of pre-hospital care decision-making and invites the reader engage in the dilemmas presented. These often involve life-threatening situations. The author writes in an interesting way to probe and challenge the reader’s thoughts and decision-making. He has a very wide and varied experience base, gained from more than 22 years of emergency care work. The situations described are based on real-life experiences and reflect the author’s clear ability to analyse, reflect and learn from both the successful and not-so-successful communications and actions. All established, new and aspiring ambulance paramedics and EMT's should read this book.
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About the Author
Anthony Haley has been an employee of the NHS in the UK since June 1991. He has been a paramedic since 1994 and is a practice placement mentor and trained preceptor. He is a graduate of Stirling University and has completed numerous pre-hospital care training courses.
He writes and publishes digital pre-hospital care information including the Paramedic Resource Centre web site (www.paramedic-resource-centre.com) which has had over 1.1 million visitors since it was first launched in 2001.
Paramedic communication, influence and decision-making: A guide for EMS professionals is his first book.
Most Helpful Customer Reviews
What this book does, is to expertly assimilate the training and education Paramedics undoubtedly get when they start off in their careers, to the real-life situations and dilemmas found in their day to day work. If you have never worked in the EMS environment, then some of the situations are shocking and unimaginable. This, and the fact that the text in this book is written in such an engaging way, meant that I could not put it down.
Reviewed by Lee Ashford for Readers' Favorite Paramedic Communication, Influence and Decision-Making: A Guide for EMS Professionals by Anthony Haley is a guide consisting of numerous true-life examples of how the author was able to resolve potentially negative situations and gain the trust of an injured party. Holding a number of professional certificates, and with over 20 years of in-field experience, Anthony Haley is uniquely qualified to provide this training guide to new or pending EMS (Emergency Medical Service) personnel. By describing in detail 27 actual cases he encountered during his career, often pausing midway to allow the reader to decide what might be the best course of action, Haley demonstrates that his suggestions are well worth adopting. In addition, he provides a link whereby a professional EMS worker can receive continuing education credits for reading the book. Paramedic Communication, Influence and Decision-Making: A Guide for EMS Professionals obviously is not a book for everybody. However, I was somewhat surprised to realize many of his methods could be put to good use in a variety of other situations not related to EMS. In essence, the book contains a wealth of communication tools, so I expect anybody who uses communication in their vocation might benefit from reading this book. There are a few “technical” terms used, such as “… bilateral inspiratory and expiratory wheezes and crepitations on auscultation of his anterior and posterior chest.” If you know what that means, this book is for you! Aside from the occasional vocational language issue, Haley has written this guide in a very conversational and easily understandable manner. As a one-time Ambulance Driver myself (not a Paramedic), I can well imagine many situations where this book would be a valuable asset to have under one’s belt. I recommend it for any and all EMS personnel.