Perfect Phrases for Documenting Employee Performance Problems

Perfect Phrases for Documenting Employee Performance Problems

by Anne Bruce
3.6 8

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Overview

Perfect Phrases for Documenting Employee Performance Problems by Anne Bruce

Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides:

  • Ways to enhance customer service in any business
  • Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture
  • The best answers to a wide range of interview questions
  • Tips for documenting performance issues and conducting face-to-face reviews

This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.

Product Details

ISBN-13: 9780071762717
Publisher: McGraw-Hill Education
Publication date: 06/08/2005
Series: Perfect Phrases Series
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 175
Sales rank: 459,308
File size: 2 MB

About the Author

Anne Bruce travels the globe as a popular speaker, author, and workplace coach specializing in employee performance and development, motivation, and leadership. She also hosts her own radio program in several major media markets called Anne Bruce Life Coach.

Customer Reviews

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3.6 out of 5 based on 0 ratings. 8 reviews.
Guest More than 1 year ago
If you're a manager who does performance reviews or you want to help a manager, buy this book! You know that managers can get hit with complaints and even lawsuits for using words that employees consider inappropriate. This book makes it easier to choose the right words: find a section that's appropriate to your situation and you'll find words and phrases to use. This book is a solid complement to two of the author's earlier books -- Motivating Employees and Building a High Morale Workplace.
Guest More than 1 year ago
This is just what I needed. You can't very well call a lazy slob a lazy slob on a performance review but now I can...in a nice way. This book has provided me with positive ways to turn problem employees into productive, happy workers just by PROPERLY identifying their weak points. You'll never find yourself sitting there wondering how to word a performance review anymore. Just open this book and find the section that applies to your sistuation. This book makes perforemance reviews a breeze!
Anonymous More than 1 year ago
This book is poorly written. There were very few phrases that I would use on a performance review. I would have returned it, but I waited too long. You have 14 days from the date of purchase. I ordered online and did not open the package right away. The return policy sucks!
thorshammer143 More than 1 year ago
The book is very well written, I would like to see a more law enforcement version. I learned how to use better and more professional approaches towards documenting performance issues.
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