Person to Person: Positive Relationships Don't Just Happen

Person to Person: Positive Relationships Don't Just Happen

by Sharon L. Hanna

Paperback(Older Edition)

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Product Details

ISBN-13: 9780132269865
Publisher: Prentice Hall Professional Technical Reference
Publication date: 01/28/1995
Edition description: Older Edition
Pages: 512
Product dimensions: 7.91(w) x 9.95(h) x 0.76(d)

Table of Contents

Preface xiii
Acknowledgments xiv
SECTION ONE RELATING: BEGINNING WITH THE SELF 1(174)
Knowing and Valuing Yourself
8(31)
Your Developmental Areas
9(8)
Physical Self
9(2)
Mental Self
11(5)
Emotional Self
16(1)
Social Self
16(1)
Your Whole Self
17(1)
Your Picture of Self: Self-Concept
18(1)
Your Own Evaluation: Self-Esteem
19(4)
Effects of Self-Esteem
20(3)
Sources of Self-Concept and Esteem
23(5)
Social Interaction and Social Information
23(3)
Social Comparison
26(1)
Self-Observation
27(1)
Building and Strengthening Self-Esteem
28(5)
Healing Past Hurts
28(2)
Living Consciously
30(1)
Concentration on Strengths
30(1)
Demonstration of Strengths
30(1)
Making Positive Changes
31(1)
Seeking Positive Relationships
31(1)
Changing Thoughts
31(1)
Evaluating Sources
32(1)
Your Friend or Foe: Self-Fulfilling Prophecy
33(2)
Relationship Between Thoughts and Behaviors
33(1)
Changing a Self-Fulfilling Prophecy
34(1)
Your Personal Capability: Self-Efficacy
35(2)
Results of Self-Efficacy
36(1)
Summary
37(1)
Resources
38(1)
Understanding Yourself Throughout the Lifespan
39(33)
Personality: The Unique You
40(1)
Development of Personality
40(1)
Stages of Life
41(5)
Challenges to Development
46(2)
Personality Over a Lifetime
48(1)
Understanding Through Transactional Analysis
48(9)
Ego States
49(4)
Life Positions
53(1)
Life Script
54(1)
Strokes
55(2)
What Is Your Personality Like?
57(5)
Personality Types
57(5)
Gender Role: Influences on Your Life
62(7)
Male and Female Differences
62(1)
Gender-Role Stereotypes
63(1)
Gender-Role Development
64(1)
Disadvantages of Stereotypic Gender Roles
65(2)
Benefits of Androgyny
67(2)
Positive Change and Growth
69(2)
Becoming Assertive
69(2)
Summary
71(1)
Achieving Happiness and Satisfaction
72(24)
The Quest for Happiness and Satisfaction
73(1)
What Is Happiness?
73(1)
Satisfaction of Needs
73(2)
Hierarchy of Needs
74(1)
Basic Human Needs
75(1)
Obstacles in the Quest
75(3)
Unrealistic Expectations
75(1)
Searching Outside of Self
76(2)
Creation of Happiness and Well-Being
78(16)
Develop Self-Esteem and an Optimistic Attitude
79(1)
Have Realistic Expectations
79(3)
Initiate Activity and Pleasure
82(1)
Refrain from Excuse Making and Take Responsibility
83(2)
Change Can't and Couldn't Thinking
85(1)
Rethink Should and Shouldn't
86(1)
Concentrate on Positives
87(2)
Seek Alternatives
89(1)
Take Positive Action
89(1)
Avoid Chronic Procrastination
90(1)
Live in the Present
90(1)
Enjoy Life's Pleasures
91(2)
Count Your Blessings
93(1)
Give to Life
93(1)
Develop Nourishing, Rewarding Relationships
94(1)
Summary
94(2)
Developing Emotional Well-Being
96(46)
Characteristics and Identification of Emotions
98(2)
Expression of Feelings
100(7)
Influences on Emotional Expression
103(4)
Benefits of Constructive Expression
107(6)
Demonstration of Feelings
113(3)
Changing What You Feel
116(3)
The Power of Your Thoughts
116(2)
The Power of Your Behavior
118(1)
Seeking Professional Help
119(3)
Managing Stress Effectively
122(7)
Effects of Stress
122(1)
Sources of Stress
123(2)
Taking Charge of Stress
125(3)
Mind-Body Connection
128(1)
Coping with Crisis
129(11)
The Path of Life
130(1)
Kinds of Crises
130(1)
How to Cope
131(3)
Death: The Ultimate Crisis
134(6)
Summary
140(1)
Resources
141(1)
Assessing Values, Wants, and Goals
142(33)
Origin of Your Values
143(2)
Moral Development Stages
145(1)
Receiving and Learning Values
146(10)
Giving or Transmitting Values
150(1)
Recommendations for Values Development
151(2)
Influences on Adult Values
153(3)
Choices and Decisions
156(13)
Choices in Life
157(10)
Making Responsible Decisions
167(2)
Wants and Goals
169(4)
Achieving Your Wants
169(4)
Summary
173(1)
Resources
174(1)
SECTION TWO COMMUNICATION: THE KEY TO RELATIONSHIPS 175(70)
Becoming a Positive Listener
181(18)
Listening as an Art
182(2)
The Why of Listening
182(1)
The Importance of Listening
182(2)
How and Where Listening Is Learned
184(1)
Barriers in the Listening Process
184(2)
Preoccupation or Lack of Interest
184(1)
Environmental Factors
185(1)
Psychological Filter
185(1)
Rate Differences
186(1)
Negative Intentions
186(1)
Improving Listening Behaviors
186(6)
Attentive Body Position
186(1)
Positive Eye Contact
187(1)
Facial Expression
188(1)
Head and Body Movements
188(1)
Touching
188(1)
Verbal Responses
188(2)
Elimination of Negative Listening Behaviors
190(2)
Types of Listening
192(5)
Empathic Listening
192(1)
Receptive Listening
193(3)
Directive Listening
196(1)
Summary
197(2)
Improving Communication: How to Send Messages
199(17)
Styles of Verbalizing
200(1)
Changing the Closed Style to Open Communication
200(6)
Becoming an Effective Communicator
206(3)
Directness
206(1)
Immediacy
206(1)
Clarity
207(1)
Straightforwardness
207(1)
Supportiveness
208(1)
Efficiency
208(1)
Paralanguage and Body Language
209(6)
Using Paralanguage
209(1)
Effects of Paralanguage
210(1)
Understanding Body Language
210(5)
Summary
215(1)
Improving Communication: What to Say
216(29)
What You Talk About
217(4)
Levels of Content
217(1)
Awareness of Content
218(3)
Revealing Yourself: Self-Disclosure
221(6)
Self-Disclosure Findings
222(1)
Degrees of Self-Disclosure
222(1)
Awareness and Sharing
223(1)
Benefits of Self-Disclosure
224(2)
Obstacles to Self-Disclosure
226(1)
Steps to Positive Self-Disclosure
226(1)
Compliments: Giving and Receiving
227(2)
Giving Compliments
227(1)
Receiving Compliments
228(1)
Checking Your Perception
229(4)
Effects on Perception
230(2)
Using Perception Checking
232(1)
Using the Awareness Wheel
233(2)
Recognizing Five Dimensions of Awareness
233(1)
Verbalizing the Five Dimensions
234(1)
Delivering Criticism
235(1)
Effective Responses
236(7)
Understanding Criticism
236(1)
Inappropriate Responses to Criticism
237(1)
Positive Responses to Criticism
237(4)
Responding to Metamessages
241(1)
Responding to Offensive Language Patterns
241(1)
Handling Verbal Abuse
242(1)
Summary
243(2)
SECTION THREE POSITIVE RELATIONSHIPS: THE ULTIMATE ACHIEVEMENT 245(173)
Building Positive Relationships
250(36)
Healthy Relationships
251(4)
Social Exchanges
251(1)
Features of a Healthy Relationship
251(3)
Positive Interactive Behaviors
254(1)
Types of Relationships
255(4)
Acquaintances
255(1)
Friendships
256(3)
Support Systems
259(1)
Support Groups
259(1)
Caregiving
260(1)
Initiating Interactions
260(9)
Open-Mindedness
260(1)
Acceptance and Tolerance
261(4)
Overcoming Shyness
265(1)
Approaching People
266(3)
Contact: Connecting with Others
269(1)
Attraction and Liking
269(1)
Improving Relationships
270(14)
Realistic Expectations of Relationships
270(1)
Sensitivity and Cooperation
271(1)
Little Acts of Kindness
271(1)
Assertiveness
272(1)
Negotiation Skills
273(3)
Dealing with Difficult People
276(2)
Supportiveness
278(3)
Sincere Expression
281(3)
The Challenge of Relationships
284(1)
Summary
284(1)
Resources
285(1)
Succeeding in Your Career
286(25)
Seeking Satisfaction in Career and Job
287(4)
Choosing Careers and Jobs
288(3)
Positive Personal Qualities and Work Habits
291(3)
Choices: From the Job Search to Retirement
294(6)
The Search Itself
294(2)
Your Career Path
296(4)
Relationships in the Work Environment
300(7)
Personality Types at Work
301(1)
Promoting Positive Relations
301(6)
Dealing with Burnout
307(2)
Symptoms of Burnout
307(1)
Overcoming Burnout
308(1)
Summary
309(1)
Resources
310(1)
Developing and Enriching Intimate Relationships
311(60)
What Is Love?
312(1)
Obstacles to Love and Intimacy
313(4)
Low Self-Esteem
313(1)
Extensive Giving and Addiction
314(3)
Fear of Risks
317(1)
Lack of Knowledge
317(1)
Types of Love
317(13)
Romantic Love
318(5)
Intimate Love
323(7)
Building Intimacy
330(3)
Understanding Intimacy
330(1)
Development of Intimacy
331(2)
Sexual Fulfillment
333(5)
Sexual Behaviors
334(1)
Sexual Enrichment
334(4)
Marriage: A Loving Commitment
338(7)
Understanding Marriage
338(5)
Preparation for Marriage
343(2)
Marital Success Factors
345(19)
Recommendations for Success
345(10)
Managing Conflict Successfully
355(3)
Cohabitation as a Prelude to Marriage
358(1)
Enrichment of Marriage
359(5)
Ending Relationships
364(4)
Reasons for Divorce
365(1)
Letting Go
366(2)
Summary
368(1)
Resources
369(2)
Strengthening Family Relationships
371(47)
Family Strengths and Weaknesses
372(2)
Unhealthy or Dysfunctional Families
373(1)
Healthy or Functional Families
373(1)
Grandparenting
374(1)
Positive Parenting
374(23)
The Decision to Parent
375(1)
Parent Education
376(2)
Goals of Child Raising
378(1)
Responsibilities of Parenting
379(6)
A Special Word to Fathers
385(2)
Discipline and Its Multifaceted Dimensions
387(5)
Positive Parenting Behaviors
392(5)
Changes in the Family
397(18)
Dual-Career Families
398(1)
The Pain of Divorce
398(3)
Important Positive Recommendations
401(4)
Beginning Again: Developing New Families
405(10)
Summary
415(1)
Resources
416(2)
References 418(35)
Reflections and Applications 453(34)
Index 487

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