Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement

Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement

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Overview

Personal and Organizational Transformations: The True Challenge of Continual Quality Improvement by William R. Torbert, Dalmar Fisher, Wallace E. Carroll

Witty and provocative,this book will make a startling contribution to the debate on how to develop successful,quality-focused organizations. It argues that transformation is possible only when individuals are ready to change,that change cannot happen overnight,and that continual questioning and dynamic powers of persuasion are at the heart of quality management. Making these points through practical as well as unorthodox examples-including a case study of the crew of Star Trek: The Next Generation and an analysis of the stages of personal development from opportunist to magician-the authors challenge readers to cultivate change at every turn.

Product Details

ISBN-13: 9780077078348
Publisher: McGraw-Hill Companies, The
Publication date: 03/01/1995
Series: McGraw-Hill Developing Organizations Ser.
Pages: 271
Product dimensions: 6.76(w) x 9.60(h) x 0.61(d)

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