The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time

The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time

by Kerry Gleeson

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The Personal Efficiency Program: How to Get Organized to Do More Work in Less Time by Kerry Gleeson

How to be more organized and productive at work and have more fun doing it
In the decade since the publication of first edition of this international bestseller, Kerry Gleeson's famed Personal Efficiency Program (PEP) has revolutionized the work lives of more than a half-million people worldwide. With increasing pressure to produce with far less support than at any time in the recent past, the techniques herein are more timely than ever. The program helps readers conquer the daily stream of interruptions and paperwork to manage tasks and time effectively. This Third Edition features expanded coverage of how to get more done in teams, including tips on managing multiple schedules and running more efficient meetings. It also incorporates ways to effectively use technology, helping readers make the most of the Internet, PDA's, and email to get the job done more quickly and with less effort.
Kerry Gleeson (Boca Raton, FL) is founder and CEO of the Institute for Business Technology International. IBT's client list includes GM, Texaco, Westinghouse, and Hewlett-Packard. Gleeson has been featured in the Financial Times, the Washington Post, and Success.

Product Details

ISBN-13: 9780471463214
Publisher: Wiley
Publication date: 11/14/2003
Edition description: Third Edition
Pages: 288
Product dimensions: 6.00(w) x 9.00(h) x 0.75(d)

About the Author

KERRY GLEESON is founder and CEO of the Institute for Business Technology (IBT) International. IBT has advised more than a million executives on workload management procedures at such leading companies as General Motors, Texaco, Westinghouse, Shell, Exxon, Nissan, Lever Brothers, Hewlett-Packard, and many more.

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Table of Contents

INTRODUCTION: Personal Efficiency Program: The Missing Link.

Source of the Problem.

How Do We Cope?

Down to Details.

No Longer a Missing Link.

Working with Others.

It Will Not Be Easy, But It Will Be Worth It.

CHAPTER 1: Do It Now!

Why the Personal Efficiency Program Works.

Start with Your Desk or Work Space.

Overcoming Procrastination.

Not Everything Can or Should Be Done Now.

Build Decisiveness into Your Work Habits.

Establish Do It Now Work Habits.



Follow-Up for Chapter 1.

CHAPTER 2: Organize It Now!

A Soldier’s Story.

Cleaning Out the Clutter.

Where Does Clutter Come From?

Why Clutter Stays There.

Out of Sight?

Don’t Overlook the Obvious.

Start with the Basics.

Your Office Toolbox.

Become Familiar with Tools As They Come on the Market.

Organizing Files—Beginning with Paper.

Tips—What to Keep, Where to Keep It, and What to Throw Away.

Tips for Improving Your Paper Filing System.

Filing and Labeling.

Organizing Electronic Files.

Let the Computer Find Your Documents for You.

Organizing Shared Electronic Files.

Organizing E-Mail.

Creating and Organizing Your E-Mail Address Book.

Organizing the Computer Desktop to Access Applications and Files Easily.

Organizing Other Media.


Follow-Up for Chapter 2.

CHAPTER 3: Do It Routinely.

Keep a Time Log.

Electronic Time Log.

Overcome Information Overload.

Beyond the In Basket.

Batch the Routine Work.

Schedule and Avoid Having to Decide.

Parkinson’s Law and the Allocation of Time.

Blocks of Time.

Batching Telephone Calls.

One More Thing!



Searching the Internet.


Weekly One-on-One Meetings.

More Effective Meetings.

Dealing with Interruptions.

Making It Work.


Follow-Up for Chapter 3.

CHAPTER 4: Plan It Now!

Purpose of Planning.

Planning Principles.

PEP Planning Process.

Daily Planning.

Weekly Planning.

Shaping the Diary—A Monthly Planning Process for Senior Executives.

Project Implementation Planning.

Criteria for Project Planning.

Implementation Mapping.

Planning on a Computer.

Strategic Planning.


Personal Goals.


Values on a Personal Level.

Visualization—What You See Is What You Get.

Follow-Up for Chapter 4.

CHAPTER 5: Follow-Up and Follow-Through!


Forget Remembering.

Preoccupation and Time.

Organize Efficient Follow-Up Systems.

Work Groups.

Follow-Up and Delegation.

Delegation—Using Your Electronic Tools.

Exceptions to the Rule.

Back Up Your Systems.

Make Follow-Up Part of the Work Process.

Follow-Up for Chapter 5.

CHAPTER 6: Do It Right, Now!

The Origin of PEP.

Why Quality.


PEP—A Practical Tool for Quality Improvement.


Identifying Your Customers and Their Needs.


Focus on Prevention.

Project-by-Project Improvement.

Continuous Change.

Quality and Team Effectiveness.

PEP and Reengineering.

Reengineering and Technology.

Follow-Up for Chapter 6.

CHAPTER 7: Do It Now!—From Wherever You Are!


Evolving Work Environments.


Is Your Company Considering a Next Generation Workplace?

Management’s Role in a Successful Move—Leadership.

The Missing Link—Proper Equipment to Support the NGW Initiative.


PEP and the Move to the NGW.

PEP and the Move Process.

The Key to Success—Structural Consistency of Information Organization.

Remember: Information Loses Value in Time.

Molecules or Electrons? One—Not Both.

Key Elements for a Successful Move.

Advantages of the PEP Move Process.

Rules to Help You Move.


Welcome to Working in the NGW World.

Managerial and Support Effectiveness.

Common Issues Faced Working in the NGW.

Work Issues in the NGW Home Office.

Work Issues in the NGW Mobile Office.

Attention—Notebook Users: A Word of Caution.

Final Thought—There Are No Dumb Questions.

Follow-Up for Chapter 7.

CHAPTER 8: Be a Do It Now Manager.

Management by Walkabout.

An Example of MBWA.

Why MBWA Works.

Face-to-Face Communication.

Follow-Up Method.


What Does a Do It Now Manager Do?

Concentrate on the Process of Work.

Building Teams.

Don’t Be Tied to the Desk.

Start with Yourself.

Electronic Tools to Enhance MBWA.

MBWA in an Alternative Office.

Closing Thoughts on MBWA.

Follow-Up for Chapter 8.

CHAPTER 9: Organizing the Team to Act Now!

Surveying for Areas of Potential Improvement.

Establishing Common Platforms and Standards.

Document Control.

Shared Software.

Task Management.

Managing Complex Activities—Project Planning.

Contact List/Address Book.

Company Intranet.

Don’t Overlook Low-Tech Solutions.

Initiating Project Groups.

Follow-Up for Chapter 9.

CHAPTER 10: Maintain It Now.


Maintenance and the Work Cycle.

Make It Easy.

Should You Be Maintaining It in the First Place?

Maintenance and Do It Now.

Make Maintenance a Habit.

The 21-Day Challenge.

Maintenance of Common Files.

Maintenance and Travel.

Preventive Maintenance.

Maintenance and Continuous Improvement.

Periodic Catch-Up.

Minimum Maintenance.

What to Do When It All Goes to Pot.

Follow-Up for Chapter 9.

EPILOGUE: Just One New Habit.

APPENDIX A: Meeting Improvements Checklist.

Meeting Preparations.




APPENDIX B: Time Stealers.

Meeting Time Stealers.

Phone Time Stealers.

Poor Delegation.

Irresolute Manager.

Poor Communications.

Poor Decision Making.

Lack of Systematic Working.

Computer Malfunctions.

APPENDIX C: Recommended Reading.



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Personal Efficiency Program: How to Get Organized to Do More Work in Less Time 5 out of 5 based on 0 ratings. 2 reviews.
Guest More than 1 year ago
My boss bought this book for each of his direct-report managers, in hoping that they will read and benefit from it. Most of my colleagues put the book aside (along with other articles and books to be read), but I read it and applied the ¡°Do-it-now¡± theory. The result is amazing! Nowadays my desk is much better organized ---- only the work need to be done is on the surface and all other files are properly archived (or ended up in shredder). No more mess (and associated stress) and long ¡°to-do-list¡±. The book is easy to read and more importantly, easy to follow. So go ahead, do it now ---- buy the book, read it, and do it!
Guest More than 1 year ago
Author Kerry Gleeson, a specialist in white collar efficiency and productivity, describes a do-it-now program for becoming more organized and effective. As might be expected, this is a well-organized book. Gleeson outlines some familiar approaches to getting organized, such as setting up an office system that deals with paperwork effectively. The book becomes more informative when it discusses some less familiar organizational techniques, such as planning chunks of time to deal with similar tasks, using technology and establishing routines for maintaining your organizational system. The book¿s major strength is the detail it offers about setting up files and systems, and following through on organizational initiatives. We enjoyed Gleeson¿s case histories of reorganizing various offices. She uses many of her basic principles in common sense ways ¿ and the messes she repairs will make you feel like the top of your desk may not be hopeless after all.