In an ideal world, everyone would always have the right information, in the right form, with the right context, right when they needed it. Unfortunately, we do not live in an ideal world. This book looks at how people in the real world currently manage to store and process the massive amounts of information that overload their senses and their systems-daily, and discusses how tools can help bring these real information interactions closer to the ideal. Personal information management (PIM) is the practice and the study of the activities people perform to acquire, organize, maintain, and retrieve information for everyday use. PIM is a growing area of interest as we all strive for better use of our limited personal resources of time, money, and energy, as well as greater workplace efficiency and productivity.
One challenge is that personal information is currently fragmented across electronic documents, email messages, paper documents, digital photographs, music, videos, instant messages, and so on. Each type of information is organized and used differently to complete different tasks and to fulfill disparate roles and responsibilities in an individual's life. Existing PIM tools are partly responsible for this fragmentation. They can also be part of the solution that brings information together again. A major contribution of this book is the integrative treatment of PIM-related research.
|Publisher:||University of Washington Press|
|Edition description:||New Edition|
|Product dimensions:||6.00(w) x 9.00(h) x 0.77(d)|
|Age Range:||18 Years|
About the Author
William Jones is a research associate professor in the Information School at the University of Washington, Seattle. Jaime Teevan is a researcher in the Context, Learning, and User Experience for Search group at Microsoft Research, Redmond, Washington.
Table of Contents
Introduction William Jones Jaime Teevan 3
Understanding Personal Information Management
How People Find Personal Information Jaime Teevan Robert Capra Manuel Perez-Quinones 22
How People Keep and Organize Personal Information William Jones 35
How People Manage Information over a Lifetime Catherine C. Marshall 57
Naturalistic Approaches for Understanding PIM Charles M. Naumer Karen E. Fisher 76
Solutions for Personal Information Management
Save Everything: Supporting Human Memory with a Personal Digital Lifetime Store Desney Tan Emma Berry Mary Czerwinski Gordon Bell Jim Gewmell Steve Hodges Narinder Kapur Brian Meyers Nuria Oliver George Robertson Ken Wood 90
Structure Everything Tiziana Catarci Luna Dong Alon Halevy Antonella Poggi 108
Unify Everything: It's All the Same to Me David R. Karger 127
Search Everything Daniel M. Russell Steve Lawrence 153
Everything through Email Steve Whittaker Victoria Bellotti Jacek Gwizdka 167
Understanding What Works: Evaluating PIM Tools Diane Kelly Jaime Teevan 190
PIM and the Individual
Individual Differences Jacek Gwizdka Mark Chignell 206
Personal Health Information Management Anne Moen 221
PIM and Other People
Group Information Management Wayne G. Lutters Mark S. Ackerman Xiaomu Zhou 236
Management of Personal Information Disclosure: The Interdependence of Privacy, Security, and Trust Clare-Marie Karat John Karat Carolyn Brodie 249
Privacy and Public Records Michael Shamos 261
Conclusion William Jones Jaime Teevan 269
What People are Saying About This
Jones and Teevan have put together a fabulous resource on the subject of managing personal information. With the excellent contributions of their notable guest authors, they look at all angles of the problem of keeping track of everyone and everything in their lives. They've done a thorough investigation and it shows that we have a long journey ahead to handle the torrent of emails, calendars, contacts, bookmarks, and everything else that deluges us regularly. This book will become the seminal reference for anyone thinking about how we solve this critical problem.