The need to improve the image of the police and other professionals working within the community, especially minority and racial groups, is becoming increasingly apparent. In this topical, concise and clearly-written text, Hageman combines empirical studies with ideas from social psychology to show how good relations are both established and maintained in the community. The role and uses of the media in community relations is also discussed.
Table of Contents
PART ONE: THE PARAMETERS: COMMUNITY RELATIONS CONCEPTS AND HISTORYPolicy History Roles and Publics' ExpectationsPART TWO: PERSPECTIVESDiscretionPerception, Prejudice, and DiscriminationPART THREE: THE PEOPLEImages and ExpectationsMinoritiesPART FOUR: PARTNERSHIPSPartnership and Management of Citizen ParticipationMass Media Relations