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Power Etiquette: What You Don't Know Can Kill Your Career / Edition 1
     

Power Etiquette: What You Don't Know Can Kill Your Career / Edition 1

by Dana May Casperson
 

ISBN-10: 0814479987

ISBN-13: 9780814479988

Pub. Date: 03/22/1999

Publisher: AMACOM

"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career?

Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they're a crucial

Overview

"Can table manners make or break a megamerger? Can a faxing faux-pas derail a promising business relationship? Can an improper introduction cost you a client? Can manners (or lack of them) really kill a career?

Absolutely. In an era when companies are competing on the basis of service, manners are much more than a social nicety — they're a crucial business skill. In fact, good manners are good business. This no-nonsense "manners reference" refreshes readers on everyday etiquette and makes sure they're on their best behavior. It provides quick guidance on such pertinent and timely topics as:

• telephone, e-mail, and Internet etiquette
• table manners *grooming and business dress
• written communications
• gift giving
• resumes and interviews
• making introductions
• public speaking
• networking, and more."

Product Details

ISBN-13:
9780814479988
Publisher:
AMACOM
Publication date:
03/22/1999
Pages:
200
Sales rank:
634,313
Product dimensions:
6.00(w) x 9.00(h) x 0.45(d)
Age Range:
17 Years

Table of Contents

Power Etiquette ..... 1
Business Etiquette: Test Your Knowledge ..... 4
Chapter 1: The First Impression ..... 9
Chapter 2: Your Business Wardrobe ..... 25
Chapter 3: Meal Manners ..... 44
Chapter 4: Write It Right ..... 66
Chapter 5: Electronic Communication ..... 92
Chapter 6: When You Speak ..... 103
Chapter 7: Preparing for the Job ..... 120
Chapter 8: Office Finesse ..... 140
Chapter 9: Business Travel ..... 159
Chapter 10: After Hours ..... 170
Your Challenge: To Be the Best You Can Be ..... 187
Bibliography of International Customs ..... 188
Index ..... 189

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