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The Power of Positive Confrontation
     

The Power of Positive Confrontation

3.5 2
by Barbara Pachter, Susan Magee
 

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When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between "bully" and "wimp" lies a range of behavior

Overview

When slighted, taken advantage of, or treated rudely, most people will pretend to ignore the situation, complain to friends, or lose their temper. They often miss the most effective strategy of all: directly confronting the situation with a positive attitude. For everyone who was never taught or never realized that between "bully" and "wimp" lies a range of behavior that is positive, dignified, and useful for dealing with life's bothersome situations, Barbara Pachter offers a thorough, practical, step-by-step guide that combines business etiquette with the principles of assertiveness training. She helps readers assess their usual confrontational style; shows confronters (the good, the bad, and the ugly) in action; explains the three essential steps of positive confrontation; and tells how to think through another person's position.

Editorial Reviews

Sharon Wohlmuth
From the best-selling co-author of Sisters, Mothers and Daughters, and Best Friends Barbara Pachter has written a wonderfully perceptive and incredibly constructive book. Instead of complaining when someone does something that annoys you, now you'll know the basic strategies for handling conflict effectively while feeling good about the experience. Everyone needs to read this book!
New York Times

Product Details

ISBN-13:
9781569246795
Publisher:
Da Capo Books
Publication date:
10/28/1999
Pages:
224
Product dimensions:
5.88(w) x 8.56(h) x 1.11(d)

What People are Saying About This

Larry King
This is one of the best self-help books ever written. I wish this wonderful book had been available to me long ago--it would have saved me years of problems. We face the problems it identifies daily. The help it offers is immediate.
— Larry King, (Hall of Fame Broadcaster and author of How to Talk to Anyone, Anytime, Anywhere)

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Power of Positive Confrontation 3.5 out of 5 based on 0 ratings. 2 reviews.
Anonymous More than 1 year ago
LilySB More than 1 year ago
This book is a valuable read for any area of life in which we deal with others, either at work or at home. It pointed out how many aspects influence our interactions with others, including how we dress, down to our own basic facial expressions. However, I give this book poor grades for inadequate editing! The author discusses proper diction and how to properly phrase statements, but her book is full of grammatical errors! So much so that it is distracting and takes away from her credit as a professional speaker. For example, in one paragraph there are two sentences in a row where it looks like someone put in two different choices for one term, and they left both options in! You have to finish editing a book before printing it, especially in a book where you discuss that same basic topic! I'd like to apply the author's own "WAC'em" tactic towards herself and tell her she needs a better editor. This is a worthy read to boost your skills and confidence in almost any interaction, but I was disappointed in all of the basic English errors.