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When times are tight, training is one of the first functions to go. Typically, the authors argue, this happens because learning officers do not communicate as they should with the executives who make the decisions !V not because the C-level executives think training is irrelevant. This no-nonsense book teaches learning executives how to boost communications skills and ensure that management understands the true importance of training: its strategic value.
|Publisher:||American Society for Training & Development|
|Product dimensions:||6.37(w) x 9.44(h) x 0.81(d)|
Table of Contents
The New Reality of Workplace Learning 1
The Magic of the Presentation Mastery Approach 15
The Proactive Learning Professional 35
The Strategic Power of Communication 55
Creating and Presenting Value 81
Understanding Your Friendly Neighborhood CEO 95
Making a Business Case for Learning 119
Measuring Value: A Balanced Look at Scorecards 145
Persuasion for Learning Professionals 161
Making Intangibles Tangible 173
Presentation Excellence-Every Time! 193
About the Authors 219