Principles of Supply Chain Management

by Richard E. Crandall, William R. Crandall, Charlie C. Chen

Overview

Going beyond the usual supply chain text, Principles of Supply Chain Management not only details the individual components of the supply chain but also illustrates how the pieces must come together for an effective supply chain. Providing the logic behind why supply chain management is essential, the text examines how supply chains are evolving, looks ahead to future developments, and also:

• Provides a balanced look at supply chains with a focus on where it needs to be—the customer


• Describes the forward supply chain (from the supplier to the customer) and the reverse supply chain (recycling)


• Reviews contemporary sustainability concepts including triple bottom line, cradle-to-grave, and cradle-to-cradle


• Includes extensive discussions on retailing, distribution, and manufacturing topics


• Details supply chain flows of physical goods, information, and funds


• Highlights the need for coordinated change in technology, infrastructure, and cultures among supply chain members

Focusing on the customer and working backwards from the point of distribution all the way back to the point of origin, including the extractive industries of mining and agriculture, the text provides numerous examples and case histories to outline a proven approach for achieving effective supply chain integration. This self-contained resource provides readers with a realistic appraisal of the state of the art in supply chain management and the understanding needed to build and manage effective supply chains in a wide-range of industries. Most importantly, it emphasizes the need for building and maintaining cooperation and collaboration among all members of the supply chain.

Product Details

ISBN-13:	9781420091076
Publisher:	Taylor & Francis
Publication date:	12/15/2009
Series:	Resource Management Series
Edition description:	Older Edition
Pages:	646
Product dimensions:	6.40(w) x 9.30(h) x 1.50(d)

About the Author

Richard E. "Dick" Crandall is a professor in the College of Business at Appalachian State University (ASU), Boone, North Carolina. He is certified in production and inventory management (CFPIM) and as a supply chain professional (CSCP) by APICS-The Association for Operations Management. He earned his PhD in production/operations management from the University of South Carolina, Columbia, and is a registered professional engineer and a certified public accountant. Prior to joining ASU, Dick worked as an industrial engineer and in management positions for manufacturing and service companies. He was a consultant with a major consulting firm, installing systems for both operations and financial applications. With Rick Crandall, he coauthored the book Vanishing Boundaries, How Integrating Manufacturing and Services Creates Customer Value, by CRC Press, Taylor & Francis Group.

William "Rick" Crandall currently serves as a professor of management in the School of Business at the University of North Carolina at Pembroke. He received his PhD in business administration with a focus on organizational behavior and human resource management from the University of Memphis, Tennessee. His primary research interest is in the area of crisis management, helping organizations cope with catastrophic events. He is the author of the book, Crisis Management in the New Strategy Landscape (coauthored with John Parnell and John Spillan, also of the University of North Carolina at Pembroke), released by Sage Publications. He is also active in researching issues related to supply chain management. Prior to entering higher education, Dr. Crandall worked in management for ARA Services (now ARAMARK), a service management firm based in Philadelphia.

Dr. Charlie C. Chen was educated at Claremont Graduate University, California, and earned his PhD in management information systems. He is a professor in the Department of Computer Information Systems at Appalachian State University, Boone, North Carolina. His research interests include project management and supply chain management. He is a member of the Association for Information Systems and Decision Sciences Institute and is certified by the Project Management Institute as a project management professional (PMP). Dr. Chen has published in journals such as Communications of Association for Information Systems, Behaviour and Information Technology, Journal of Knowledge Management Research & Practice, and the Journal of Information Systems Education. Dr. Chen is a dedicated transnational scholar and a trip leader for study-abroad programs in Asia (Japan and Taiwan).

Table of Contents

OVERVIEW OF SUPPLY CHAIN MANAGEMENT
Evolution of Supply Chains Supply Chains as a System

THE CUSTOMER PERSPECTIVE
Determining Customer Needs A System to Meet Customer Needs Demand Management

THE SUPPLY PERSPECTIVE—DISTRIBUTION, PRODUCTION, AND PROCUREMENT
Distribution and Retailing Production and Service Processes Procurement/Purchasing Reverse Supply Chains

INTEGRATED SUPPLY CHAINS
The Need to Integrate Why Integration Is Difficult How to Build an Integrated Supply Chain

THE FINANCIAL AND INFORMATION TECHNOLOGY PERSPECTIVES
Information Flow along the Supply Chain Funds Flow along the Supply Chain ROI for Supply Chains and Other Issues

THE FUTURE
Trends in Supply Chain Development and Management Preparation for the Future

INDEX