This book describes the foundations of project management during IT services improvement.
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About the Author
Andrés Báez (Buenos Aires, 1978) is an experienced director, consultant and project manager for global companies. Graduated from the University of Toronto in Risk Management and the University of Buenos Aires in Information Systems, diploma in Finance from the Tecnológico of Monterrey and Negotiation at Harvard University. Founder of ac novus, consulting firm specialized in the confluence of IT services, Negotiation, Project Management and Human Capital. .