Psychological Aspects of Crisis Negotiation, Second Edition

Psychological Aspects of Crisis Negotiation, Second Edition

by Thomas Strentz

Hardcover(New Edition)

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While there are many books on crisis negotiation, most of the current literature focuses on the history and mechanics of this dynamic process, leaving out critical elements that are required for a successful encounter with a hostage-taker or other malfeasant. Psychological Aspects of Crisis Negotiation, Second Edition explores the methods and strategies for confronting the nine types of subjects typically encountered in hostage/suicide sieges by correctional staff and law enforcement crisis negotiators.

Drawn from articles published by Thomas Strentz while serving at the FBI Academy* along with written versions of lectures developed and delivered since his retirement, the book highlights psychological dynamics of negotiations as they apply to the negotiator, the hostage, and the subject. It discusses the predictors of surrender versus the need for a tactical intervention and examines the phases of a hostage crisis and the changing focus as the crisis develops. Referencing historical events such as The Bay of Pigs invasion and the Challenger and Columbia incidents, the book demonstrates how faulty group decision making can spell tragedy.

Enhanced with case studies to put the material into context, this second edition also includes new chapters on the first responder, hostage survival, and the Islamic belief system and culture. Steeped in sage advice from a national expert, this volume arms those tasked with confronting dangerous offenders with the knowledge and tools they need to subvert disaster and ensure the preservation of human life.

*Articles were reviewed by the Academy Editorial/Review Board and approved by the Bureau for publication. 

Product Details

ISBN-13: 9781439880050
Publisher: Taylor & Francis
Publication date: 12/22/2011
Edition description: New Edition
Pages: 367
Product dimensions: 6.10(w) x 9.40(h) x 1.00(d)

Table of Contents

Basic Concepts
The American Psychiatric Association (APA)
Characteristics of Effective Hostage/Crisis Negotiators
Cross-Trained versus Cross-Qualified
First Responder Guidelines
Non-Law Enforcement/Correctional Crisis Negotiators
The Crisis Negotiation Team
Crisis Negotiator Stress
Dealing with the Other Victim
Negotiating with Normal People
Negotiating with the Adolescent Hostage Taker
Negotiating with the Inadequate Personality
The Antisocial Personality Disorder (It’s All about Me!) Hostage Taker
Negotiating with the Paranoid Schizophrenic Hostage Taker
The Bipolar Hostage Taker
The Suicidal Hostage Holder (Also Known as the Solo Suicidal Subject)
Police-Assisted Suicide
Crisis Negotiations in the Correctional Setting
Negotiating with the Extremist
Terrorism and the Tenets of Islam
Crisis Resolution Indicators
Indicators of Subject Surrender
Indicators of Volatile Negotiations
Group Dynamics
Group Think
Creative Criteria for Constructive Deviation from Crisis Negotiation Guidelines
Hostage Issues
Phases of a Hostage Crisis
The Stockholm Syndrome
What Do You Say to a Hostage?
A Hostage Psychological Survival Guide

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