Pub. Date:
Taylor & Francis
Putting Emotional Intelligence To Work / Edition 1

Putting Emotional Intelligence To Work / Edition 1

by David Ryback
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Product Details

ISBN-13: 9780750699563
Publisher: Taylor & Francis
Publication date: 10/01/1997
Pages: 272
Product dimensions: 6.00(w) x 9.00(h) x 0.75(d)

Table of Contents

Introduction: A Walk on the Beach * Part One: Why Feelings in the Workplace * An Experiment in Truth * The New Work Ethic * Part Two: What is Executive Intelligence * The Origins of Emotional Intelligence * How Executive Intelligence Works * The Assumptions of Self-Management * The Personal Benefits of Executive Intelligence * Part Three: Emotionally Intelligent Leadership * Learning Emotional Intelligence * The 10 Attributes of Executive Intelligence * Emotionally Intelligent Decisions at the Top * Delegating and Negotiating * Part Four: Becoming Emotionally Intelligent * Innovation—East and West * Persuaders, Achievers, Listeners, and Fact-Finders * Emotional Surgery * Leading Self-Managed Teams * Part Five: Beyond the Workplace * An Emotionally Intelligent Lifestyle * Downsizing and Outsizing * If You Can Keep Your Job When All About You are Losing Theirs * Appendix: Ryback Emotional Quotient Executive Survey *

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