Putting Image Repair to the Test: Quantitative Applications of Image Restoration Theory examines content analytic, attitudinal, and behavioral claims to advance current assertions made about image repair discourse, its effects, and the surrounding discourse. The contributors provide empirical data to answer research questions and to test various hypotheses in one substantive volume that builds on prior research in this field. Recommended for scholars in communication studies, public relations, and journalism.
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About the Author
Joseph R. Blaney is associate dean of the College of Arts and Sciences and professor of communication at Illinois State University.
Table of Contents
Chapter 1: Effects of Image Repair Strategies
William L. Benoit
Chapter 2: Examining the Impact of Message Strategy on Organizational Image
Patric R. Spence, Kenneth A. Lachlan, and Leah M. Omilion-Hodges
Chapter 3: Exploring the Alignment of Image Repair Tactics to Audience Type
John Gribas, James R. DiSanza, Nancy J. Legge, Karen Hartman, and Casey Santee
Chapter 4: Crisis Communication Effectiveness: The Roles of Relationship History and Compassion
Chapter 5: An Empirical Test of Image Restoration Strategies
J. D. Blosenhauser, Grant Cos, and Tracy R. Worrell
Chapter 6: ‘I’m Sorry’ is Hard to Say for Lance Armstrong”
Michel Haigh and Lauren Alwine
Chapter 7: Responding to Criminal Accusations: An Experimental Examination of Aqib Talib’s 2011 Aggravated Assault Case
Kenon A. Brown and Natalie A. Brown
Chapter 8: Measuring the Enactment of IRT Via Social Media: What are Organizations and Stakeholders Saying During Crisis?
Lisa V. Chewning
“Joker’s Remorse: An Examination of Failed Humor and Image Repair”
Ryan R. Montague
Chapter 10: Rejecting Parenthood: The Use and Effectiveness of Accounts in Defending Voluntary Childlessness