Quality Management with SAP: Customizing, functionality, and business processes

Quality Management with SAP: Customizing, functionality, and business processes

by Michael Holzer, Michael Schramm

Other Format

$43.11 $69.95 Save 38% Current price is $43.11, Original price is $69.95. You Save 38%.

Temporarily Out of Stock Online

Eligible for FREE SHIPPING

Overview

Quality Management with SAP: Customizing, functionality, and business processes by Michael Holzer, Michael Schramm

This book introduces you to the structures and application processes of quality management in order to help you building up a quality management system with SAP QM (release R/3 Enterprise).

First, the authors acquaint you with the functionality, the adaptation and application of the component SAP QM. You’ll get in-depth knowledge of quality planning, quality inspection, and control. Furthermore, you will get QM-relevant information on the functionality of other R/3 components, e.g. vendor evaluation and control of inspection, measuring and text equipment. Finally, you will learn how to use the information systems and reporting tools, and many tips and tricks will help you to find the right customizing setting.Highlights include:

  • Implementing Management Systems with SAP
  • Modeling QM Business Processes Using the EPC Method
  • Quality Management in the Supply Chain
  • Quality and Inspection Planning
  • Quality Inspection
  • Quality Control
  • Quality Notification
  • Information Systems and Evaluations
  • Test Equipment Management
  • Audit Management Using SAP
  • Customizing
  • Migration Concepts

Product Details

ISBN-13: 9781592290512
Publisher: Rheinwerk Publishing, Inc.
Publication date: 11/28/2005
Pages: 538
Product dimensions: 66.14(w) x 9.45(h) x (d)

About the Author

Michael Hölzer studied engineering. In over 15 years of professional work in the area of IT-supported quality management he successfully completed numerous SAP QM projects. He is currently working as a freelance management consultant.

Michael Schramm studied electrical engineering. In over 15 years of professional work in the area of IT-supported quality management he successfully completed numerous SAP QM projects. He is currently working for TallyGenicom Computerdrucker GmbH.

Table of Contents

Preface ... 11
Introduction ... 131. Implementing Management Systems with SAP ... 19
... 1.1 Basic Principles ... 20
... 1.2 Quality Elements ... 22
... 1.3 Documenting the Management System ... 29
... 1.4 The QM Information System ... 30
... 1.5 Environment Management ... 31
... 1.6 Laws ... 34
... 1.7 Outlook ... 352. Modeling QM Business Processes Using the EPC Method ... 37
... 2.1 Basic Principles ... 37
... 2.2 Definition of Concepts ... 37
... 2.3 The Event-Driven Process Chain (EPC) ... 413. Overview of SAP R/3 ... 53
... 3.1 SAP ... 53
... 3.2 Development of SAP R/3 ... 53
... 3.3 Modules of the R/3 System ... 54
... 3.4 SAP R/3 Releases ... 58
... 3.5 mySAP PLM and Quality Management ... 66
... 3.6 Project Management for SAP Implementations ... 66
... 3.7 Customizing ... 73
... 3.8 Client Concept ... 74
... 3.9 Organizational Structure ... 75
... 3.10 The R/3 Work Center ... 75
... 3.11 SAPscript ... 76
... 3.12 Reports ... 76
... 3.13 ABAP/4 Programs ... 77
... 3.14 SAP R/3 QM as a CAQ System ... 77
... 3.15 New SAP Technologies ... 794. Operating SAP R/3 ... 97
... 4.1 Logon and Logoff ... 97
... 4.2 User Interface ... 99
... 4.3 Print ... 106
... 4.4 User Settings ... 108
... 4.5 Working with Transaction Codes and Multiple Sessions ... 110
... 4.6 Help in the R/3 System ... 113
... 4.7 Display Functions and List Displays ... 1175. Quality Management in the Supply Chain ... 121
... 5.1 Basic Principles ... 121
... 5.2 Supply-Chain Management ... 122
... 5.3 Materials Management ... 1246. Quality and Inspection Planning ... 135
... 6.1 Basic Principles ... 135
... 6.2 Overview of Quality and Inspection Planning ... 139
... 6.3 Basic Data for Quality and Inspection Planning ... 140
... 6.4 The SAP QM Inspection Plan ... 176
... 6.5 Quality Planning in Procurement ... 212
... 6.6 Quality Planning in Production ... 225
... 6.7 Quality Planning in Sales and Distribution ... 2347. Quality Inspection ... 245
... 7.1 Basic Principles ... 245
... 7.2 Inspection-Lot Creation ... 250
... 7.3 Results Recording ... 255
... 7.4 Inspection-Lot Completion ... 270
... 7.5 Inspection Costs ... 272
... 7.6 Sample Management ... 274
... 7.7 Quality Inspection in Sales and Distribution ... 276
... 7.8 Quality Inspection in Production ... 277
... 7.9 Quality Inspection in Procurement ... 281
... 7.10 Interfaces to External Systems and Measurement Devices ... 283
... 7.11 Connecting Complex, External Measurement Systems ... 285
... 7.12 Example ... 2888. Quality Control ... 293
... 8.1 Basic Principles ... 293
... 8.2 Usage Decision ... 293
... 8.3 Quality Level ... 305
... 8.4 Vendor Evaluation ... 307
... 8.5 Statistical Process Control (SPC) ... 323
... 8.6 Dynamic Modification of Inspection Severity and Inspection Frequency ... 328
... 8.7 Batch Logs ... 330
... 8.8 Quality-Related Costs ... 3319. Quality Notification ... 337
... 9.1 Basic Principles ... 337
... 9.2 Quality Notifications in SAP R/3 ... 338
... 9.3 Quality Notification with Integrated Document Management ... 370
... 9.4 Quality Notification in Sales and Distribution ... 376
... 9.5 Quality Notification in Production ... 379
... 9.6 Quality Notification in Procurement ... 383
... 9.7 Solution Database ... 386
... 9.8 Stability Study ... 389
... 9.9 FMEA Functionality via Add-On ... 40210. Information Systems and Evaluations ... 407
... 10.1 Basic Principles ... 407
... 10.2 Executive Information System ... 408
... 10.3 Logistics Controlling ... 408
... 10.4 Report Lists ... 415
... 10.5 SAP Open Information Warehouse ... 416
... 10.6 SAP Business Information Warehouse (SAP BW) ... 417
... 10.7 Examples of QM Content in SAP ... 41911. Test Equipment Management ... 429
... 11.1 Basic Principles ... 429
... 11.2 Business Tasks ... 430
... 11.3 R/3 Module Configuration ... 431
... 11.4 Master Data ... 432
... 11.5 Scenario for Test Equipment Management ... 436
... 11.6 Editing the Material Master ... 437
... 11.7 Procuring Test Equipment ... 440
... 11.8 Serializing the Material ... 441
... 11.9 Creating a Material as Equipment ... 442
... 11.10 Planning Test Equipment Monitoring ... 446
... 11.11 Calibrating and Checking Test Equipment ... 452
... 11.12 Evaluations ... 457
... 11.13 Using Subsystems ... 45812. Audit Management Using SAP ... 463
... 12.1 Functions of SAP Audit Management ... 463
... 12.2 Installation and System Requirements ... 463
... 12.3 Definition of Audits from the Quality Management View ... 464
... 12.4 Time Scheduling and Resource Planning ... 465
... 12.5 Planning the Question Lists ... 466
... 12.6 Execution ... 466
... 12.7 Reports and Evaluations ... 467
... 12.8 Corrective and Preventive Actions ... 469
... 12.9 Audit Evaluations ... 469
... 12.10 Mobile Audit ... 47013. Customizing ... 471
... 13.1 Basic Principles ... 471
... 13.2 The Most Important Tools ... 473
... 13.3 Functions in Customizing ... 474
... 13.4 Project Controlling with the IMG and the Procedure Model ... 482
... 13.5 Scenario ... 48514. Migration Concepts ... 491
... 14.1 Basic Principles ... 491
... 14.2 Creating a Detailed Definition for the Data Transfer ... 491
... 14.3 Creating Data Transfer Programs ... 494
... 14.4 Performing Manual Data Transfers ... 496
... 14.5 IBIP Program for Data Transfer ... 49615. ASAP (AcceleratedSAP) ... 509Appendix ... 521
Index ... 533

Customer Reviews

Most Helpful Customer Reviews

See All Customer Reviews