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Quality Manager's Complete Guide to ISO 9000 / Edition 1
     

Quality Manager's Complete Guide to ISO 9000 / Edition 1

by Richard Barrett Clements
 

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ISBN-10: 013017534X

ISBN-13: 9780130175342

Pub. Date: 01/28/1993

Publisher: Prentice Hall Professional Technical Reference

Carefully crafted to meet the needs of anyone responsible for preparing a company for ISO 9000 registration. It also serves as a helpful guide to those who perform internal audits of a system, consult companies on the requirements of ISO 9000, prepare supplier quality assurance programs based on the standard, or brief managers and personnel on the importance of the

Overview

Carefully crafted to meet the needs of anyone responsible for preparing a company for ISO 9000 registration. It also serves as a helpful guide to those who perform internal audits of a system, consult companies on the requirements of ISO 9000, prepare supplier quality assurance programs based on the standard, or brief managers and personnel on the importance of the standard.

Product Details

ISBN-13:
9780130175342
Publisher:
Prentice Hall Professional Technical Reference
Publication date:
01/28/1993
Series:
Quality Manager's Complete Guide to ISO Series
Pages:
368
Product dimensions:
7.26(w) x 9.54(h) x 1.27(d)

Table of Contents

Table of Contents
How This Book Can Help You
Introduction: The Competitive Advantage to Be Gained
Acknowledgments
Ch. 1 What Is ISO 9000? 3
Ch. 2 How to Evaluate Your Company's Readiness for Evaluation 19
Ch. 3 How to Write the Documentation for ISO 9001 45
Ch. 4 Understanding Each Element of ISO 9001: What to Document and How to Get Registered 61
Ch. 5 Management Responsibility: Element 4.1 73
Ch. 6 Quality System: Element 4.2 85
Ch. 7 Contract Review: Element 4.3 97
Ch. 8 Design Control: Element 4.4 111
Ch. 9 Document Control: Element 4.5 127
Ch. 10 Purchasing: Element 4.6 139
Ch. 11 Purchaser Supplied Product: Element 4.7 151
Ch. 12 Product Identification and Traceability: Element 4.8 153
Ch. 13 Process Control: Element 4.9 161
Ch. 14 Inspection and Testing: Element 4.10 173
Ch. 15 Inspection, Measuring, and Test Equipment: Element 4.11 187
Ch. 16 Inspection and Test Status: Element 4.12 203
Ch. 17 Control of Nonconforming Product: Element 4.13 209
Ch. 18 Corrective Action: Element 4.14 221
Ch. 19 Handling, Storage, Packaging, and Delivery: Element 4.15 231
Ch. 20 Quality Records: Element 4.16 241
Ch. 21 Internal Quality Audits: Element 4.17 249
Ch. 22 Training: Element 4.18 261
Ch. 23 Servicing: Element 4.19 269
Ch. 24 Statistical Techniques: Element 4.20 275
Ch. 25 How to Select the Proper Registrar 285
Ch. 26 Preparing for an Assessment 295
Ch. 27 Using Your Registration for Competitive Advantage 315
Appendix A: Recommended Reading 323
Appendix B: Where to Buy the Standard and OtherImportant Addresses 324
Appendix C: Comparison of the ISO 9000 Standards 326
Appendix D: ISO 9000 Designation Around the World 327
Index 329

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