Pub. Date:
Bedford/St. Martin's
Reflect and Relate: An Introduction to Interpersonal Communication / Edition 2

Reflect and Relate: An Introduction to Interpersonal Communication / Edition 2

by Steven McCornack
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  • Product Details

    ISBN-13: 2900312489341
    Publisher: Bedford/St. Martin's
    Publication date: 07/17/2009
    Edition description: Second Edition
    Pages: 544
    Product dimensions: 6.00(w) x 1.25(h) x 9.00(d)

    About the Author

    Dr. Steven McCornack is an Associate Professor of Communication at Michigan State University, where he also serves as the Director of Undergraduate Studies, Honors Advisor, and Faculty Advisor to the Undergraduate Communication Association. His research interests include deception, message production, and family communication. Dr. McCornack teaches undergraduate and graduate courses on interpersonal communication, relational communication, and language/discourse. Since he began at MSU in 1988, he has received several awards for undergraduate teaching excellence, including the Amoco Foundation Excellence in Teaching Award, a Lilly Endowment Teaching Fellowship, the MSU Teacher/Scholar Award, and the MSU Alumni Excellence in Undergraduate Teaching Award. Dr. McCornack was MSU's 1999 and 2010 nominee for the Carnegie Foundation United States Professor of the Year Award. Dr. McCornack received his B.A. from the University of Washington and his M.A. and PhD from the University of Illinois.

    Table of Contents

    McCornack, Reflect & Relate 3e


    Chapter 1: Introducing Interpersonal Communication

    What Is Communication?

    What Is Interpersonal Communication?

    What Is Interpersonal Communication Competence?

    Issues in Interpersonal Communication

    The Journey Ahead

    VideoCentral: channel, linear communication model, noise, self-monitoring, and transactional communication model


    Chapter 2: Considering Self

    The Components of Self

    The Sources of Self

    Presenting Your Self

    The Relational Self

    Improving Your Self

    VideoCentral: face, mask, self-disclosure, self-fulfilling prophecies, and social comparison


    Chapter 3: Perceiving Others

    Perception as a Process

    Influences on Perception

    Forming Impressions of Others

    Improving Your Perception of Others

    Practicing Responsible Perception

    VideoCentral: algebraic impressions, empathy, halo effect, horn effect, punctuation, self-serving bias, and Uncertainty Reduction Theory


    Chapter 4: Experiencing and Expressing Emotions

    The Nature of Emotion

    Forces Shaping Emotion

    Managing Your Emotional Experience and Expression

    Emotional Challenges

    Living a Happy Emotional Life

    VideoCentral: blended emotions, display rules, emotional contagion, encounter avoidance, encounter structuring, reappraisal, and supportive communication


    Chapter 5: Listening Actively

    Listening: A Five-Step Process

    The Five Functions of Listening

    Understanding Listening Styles

    Preventing Incompetent Listening

    The Gift of Active Listening

    VideoCentral: action-oriented listeners, aggressive listening, content-oriented listeners, narcissistic listening, selective listening, and time-oriented listeners


    Chapter 6: Communicating Verbally

    Characteristics of Verbal Communication

    Functions of Verbal Communication

    Cooperative Verbal Communication

    Barriers to Cooperative Verbal Communication

    The Power of Verbal Communication

    VideoCentral: connotative meaning, defensive communication, denotative meaning, "I" language, "we" language, and "you" language


    Chapter 7: Communicating Nonverbally

    Principles of Nonverbal Communication

    Nonverbal Communication Codes

    Functions of Nonverbal Communication

    Responsibly Managing Your Nonverbal Communication

    VideoCentral: adaptor, affect display, emblem, haptics, illustrator, kinesics, proxemics, regulator, and vocalics


    Chapter 8: Managing Conflict and Power

    Conflict and Interpersonal Communication

    Power and Conflict

    Handling Conflict

    Conflict Endings

    Challenges to Handling Conflict

    Managing Conflict and Power

    VideoCentral: accommodation, avoidance, collaboration, competition, compromise, expertise currency, intimacy currency, personal currency, power, resource currency, sniping, and social network currency


    Chapter 9: Relationships with Romantic Partners

    Defining Romantic Relationships

    Romantic Attraction

    Relationship Development and Deterioration

    Maintaining Romantic Relationships

    The Dark Side of Romantic Relationships

    The Hard Work of Successful Love

    VideoCentral: bonding, differentiating, experimenting, integrating, relational dialectics, relational maintenance, and stagnating


    Chapter 10: Relationships with Family Members

    Defining Family

    Communicating In Families

    Maintaining Family Relationships

    Family Relationship Challenges

    The Primacy of Family

    VideoCentral: consensual families, laissez-faire families, pluralistic families, and protective families


    Chapter 11: Relationships with Friends

    The Nature of Friendship

    Types of Friendship

    Maintaining Friendships

    Friendship Challenges

    The Importance of Friends

    VideoCentral: agentic friendships and communal friendships


    Chapter 12: Relationships in the Workplace

    The Nature of Workplace Relationships

    Peer Relationships

    Mixed-Status Relationships

    Challenges to Workplace Relationships

    Workplace Relationships and Human Happiness

    VideoCentral: advocacy, defensive climate, downward communication, professional peers, supportive climate, and upward communication


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