Root Cause Analysis: Improving Performance for Bottom-Line Results, Second Edition

Root Cause Analysis: Improving Performance for Bottom-Line Results, Second Edition

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Product Details

ISBN-13: 9781420040418
Publisher: CRC Press
Publication date: 04/29/2002
Sold by: Barnes & Noble
Format: NOOK Book
Pages: 264
File size: 6 MB

Table of Contents

Introduction to Root Cause Analysis
Failure Classification
Problems vs. Opportunities
Chronic vs. Sporadic Events
Creating the Environment to Succeed
The Role of the Champion
The Role of the Driver
The Role of the Analyst
Modified Failure Modes and Effects Analysis
The Manual Approach
Enterprise Reliability Management System (ERMS)
The Automated Approach
Preserving Event Data
The Error-Change Phenomenon
Data Collection Strategies for Chronic Events
Data Collection Strategies for Sporadic Events
Ordering the Analysis Team
The Ideal RCA Facilitator
The Ideal RCA Team Members
Their Roles
Analyzing the Data
Defining the TOP BOX
Developing Hypotheses
Validating Hypotheses
Identifying Physical, Human and Latent Root Causes
Communicating Recommendations&Findings
Developing, Prioritizing and Selling Recommendations
The Final Report
The Final Presentation
Tracking For Bottom-Line Results
Developing Tracking Metrics
Exploiting Successes
Creating the "Critical Mass"
Automating Root Cause Analysis
Introducing PROACT V2.0 Software
The Role of RCA in a CMMS Environment
Root Cause Analysis Case Histories
ISPAT Inland, Inc.
Eastman Chemical Company (Kingsport, TN)
LYONDELL-CITGO Refining
Eastman Chemical Company (Worldwide Customer Focus)
Alabama Power Company
Weyerhaeuser Company

Bibliography
Index

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